At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for hospitality.
- Benefits: Enjoy annual profit share, discounts on food and drink, and wellbeing support.
- Why this job: Grow your career in a supportive environment that values teamwork and personal development.
- Qualifications: Previous leadership experience in hospitality or retail is essential; eagerness to learn is a must.
- Other info: Be part of a company that prioritises people and community, with a strong focus on values.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an Assistant Manager to join our talented management team.
What we offer our Assistant Managers:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
Proud – Savvy – Honest – Passionate – Personal – Together
Assistant Manager employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with JW Lees' values and culture. When you understand what they stand for, you can tailor your conversations during interviews to reflect those values, showing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership experience in hospitality or retail during networking opportunities. Engage with current employees on platforms like LinkedIn to gain insights about the role and express your enthusiasm for joining their team.
✨Tip Number 3
Prepare examples of how you've successfully motivated a team or resolved customer issues in previous roles. Being able to share these stories will demonstrate your capability to lead and support the General Manager effectively.
✨Tip Number 4
Stay updated on industry trends and challenges in the hospitality sector. This knowledge will not only help you in interviews but also show your commitment to growing within the role and contributing to the company's success.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what JW Lees is looking for in an Assistant Manager. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your leadership experience in hospitality or retail. Use specific examples that demonstrate your ability to motivate a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your alignment with JW Lees' values. Mention how you can contribute to their success and why you want to be part of their team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at JW Lees
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your previous experience where you successfully led a team or resolved conflicts. This will show that you're ready to motivate and guide others.
✨Understand the Company Values
Familiarise yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be ready to discuss how these values resonate with you and how you can embody them in your role as an Assistant Manager.
✨Prepare for Customer Service Scenarios
Since customer experience is key, think of scenarios where you made a customer's visit memorable. Be prepared to share these stories during the interview to highlight your passion for excellent service.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about opportunities for growth within JW Lees or how they measure success in the Assistant Manager position. This demonstrates your eagerness to contribute and develop.