At a Glance
- Tasks: Deliver exceptional guest experiences and manage hotel operations with a hands-on approach.
- Company: Join the iconic Alderley Edge Hotel, part of the family-owned JW Lees.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Great opportunities for career growth in a supportive environment.
- Why this job: Be part of a fun team and make a real impact on guest satisfaction.
- Qualifications: Experience in food and beverage operations and strong leadership skills.
The predicted salary is between 33000 - 33000 £ per year.
As Assistant Manager, you will play a vital role in delivering a great experience to our guests. With a keen eye for detail, an organised approach and a “we can do attitude“ and a genuine want to exceed our guest’s experience. Hotel experience in a hands-on role and an ability to work off your own initiative is a must.
What we offer you:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW Benefit Hub, giving you access to a huge range of high street and online discounts
What we are looking for:
- Experience in working in all areas of food and beverage in a hotel operation including running weddings, banqueting and conference, with a good knowledge and experience in restaurant & bars
- You will have a great ability to motivate, communicate and support your colleagues and be a keen driver of standards
- Planning of staffing effectively in accordance with business needs
- Be an enthusiastic team player wanting to make your mark on the business
- Training and monitoring of health & safety training and awareness of HR legislation
- Duty management experience preferred but training will be given
Where you will be working:
With 50 stunning bedrooms and our superb Grill on the Hill restaurant offering a relaxed dining experience for up to 70 guests, the Alderley Edge Hotel is an iconic Cheshire institution. You will have the opportunity to constantly develop and progress your career. We also offer a Lounge Bar menu and banqueting and events for up to 120 guests. Front of house, we offer a superb range of quality cocktails, excellent wines and premium spirits. We’re a close-knit team who strive to provide the very best in customer service. Whether back of house or out front, under the leadership of General Manager Linda, you will have the opportunity to be your best every day all whilst working as part of a fun and friendly team. We are located close by to all major motorway networks and are easily accessed from Wilmslow, Macclesfield, Stockport, Knutsford and south Manchester. Come and join the team!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Assistant Manager - Alderley Edge Hotel employer: JW Lees
At JW Lees, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and personal growth are paramount. As an Assistant Manager at the Alderley Edge Hotel, you will benefit from competitive pay, generous discounts, and a supportive environment that encourages career progression through various development programmes. Join our close-knit team in this iconic Cheshire location, where your contributions will be valued and rewarded, ensuring a fulfilling and enjoyable work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Alderley Edge Hotel
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm shine through. Talk about your hands-on experience and how you can bring that 'we can do attitude' to the Alderley Edge Hotel team.
✨Tip Number 3
Research the company culture! Familiarise yourself with JW Lees’ values and think about how you embody them. This will help you connect with the interviewers and show that you're a perfect fit for their close-knit team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the JW Lees family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager - Alderley Edge Hotel
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry. A bit of charm goes a long way!
Tailor Your Experience:Make sure to highlight your relevant experience in food and beverage operations. We’re looking for someone who knows their stuff, so connect your past roles to what we’re after in the Assistant Manager position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at JW Lees
✨Know the Hotel Inside Out
Before your interview, make sure you research Alderley Edge Hotel thoroughly. Familiarise yourself with their services, menu offerings, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their values and guest experience.
✨Showcase Your Hands-On Experience
Since the role requires hotel experience in a hands-on capacity, be ready to discuss specific examples from your past roles. Highlight situations where you successfully managed food and beverage operations, ran events, or motivated your team. Concrete examples will demonstrate your capability and fit for the position.
✨Emphasise Teamwork and Communication
The job calls for a keen ability to motivate and support colleagues. Prepare to share instances where you effectively communicated with your team or resolved conflicts. This will illustrate your teamwork skills and how you can contribute to the close-knit environment at Alderley Edge Hotel.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the hotel's culture, growth opportunities, or how they maintain high standards in customer service. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.