At a Glance
- Tasks: Deliver exceptional guest experiences and manage hotel operations with a hands-on approach.
- Company: Join the iconic Alderley Edge Hotel, part of the family-owned JW Lees.
- Benefits: Competitive salary, cash tips, discounts, and wellbeing support.
- Other info: Great opportunities for career growth and development in a supportive environment.
- Why this job: Be part of a fun team and make a real impact on guest satisfaction.
- Qualifications: Experience in food and beverage operations and strong leadership skills.
The predicted salary is between 33000 - 33000 £ per year.
As Assistant Manager, you will play a vital role in delivering a great experience to our guests. With a keen eye for detail, an organised approach and a 'we can do attitude' and a genuine want to exceed our guest's experience. Hotel experience in a hands-on role and an ability to work off your own initiative is a must.
What we offer you:
- Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW Benefit Hub, giving you access to a huge range of high street and online discounts
What we are looking for:
- Experience in working in all areas of food and beverage in a hotel operation including running weddings, banqueting and conference.
- Good knowledge and experience in restaurant & bars.
- Great ability to motivate, communicate and support your colleagues and be a keen driver of standards.
- Planning of staffing effectively in accordance with business needs.
- Enthusiastic team player wanting to make your mark on the business.
- Training and monitoring of health & safety training and awareness of HR legislation.
- Duty management experience preferred but training will be given.
Where you will be working:
With 50 stunning bedrooms and our superb Grill on the Hill restaurant offering a relaxed dining experience for up to 70 guests, the Alderley Edge Hotel is an iconic Cheshire institution. You will have the opportunity to constantly develop and progress your career. We also offer a Lounge Bar menu and banqueting and events for up to 120 guests. Front of house, we offer a superb range of quality cocktails, excellent wines and premium spirits. We're a close-knit team who strive to provide the very best in customer service. Whether back of house or out front, under the leadership of General Manager Linda, you will have the opportunity to be your best every day all whilst working as part of a fun and friendly team. We are located close by to all major motorway networks & are easily accessed from Wilmslow, Macclesfield, Stockport, Knutsford and south Manchester.
Come and join the team!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Locations
Assistant Manager - Alderley in Alderley Edge, Cheshire employer: JW Lees
At JW Lees, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and personal growth are paramount. As an Assistant Manager at the Alderley Edge Hotel, you will enjoy competitive pay, generous discounts, and a supportive environment that fosters career progression through various development programmes. Join our close-knit team in this iconic Cheshire location, where your contributions will be valued and celebrated, ensuring a rewarding experience for both you and our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Alderley in Alderley Edge, Cheshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like JW Lees. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to JW Lees
Don't be shy about reaching out to JW Lees directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - Alderley in Alderley Edge, Cheshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about JW Lees and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at JW Lees
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
