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- Tasks: Lead shifts, serve food and drinks, and motivate your team to deliver excellent customer service.
- Company: Join JW Lees, a nearly 200-year-old family-owned brewery with 150 pubs and inns in the North West.
- Benefits: Enjoy annual profit share, discounts on food and drink, and wellbeing support.
- Why this job: Be part of a passionate team that values people and offers great career growth opportunities.
- Qualifications: Strong leadership skills and a passion for teamwork and customer service are essential.
- Other info: Access exclusive discounts through JW BenefitHub and enjoy a fair share of tips.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
- You’ll be an expert in communication, leading from the front and being a positive role model for your team
- Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Contact Detail:
JW Lees Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with JW Lees' values and culture. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values, especially in leadership and teamwork.
✨Tip Number 2
Highlight your experience in customer service and team leadership. Be ready to share specific examples of how you've motivated a team or handled challenging situations, as this will demonstrate your capability to lead effectively.
✨Tip Number 3
Network with current or former employees of JW Lees if possible. They can provide insights into the company culture and expectations, which can help you prepare better for your interview.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in growth opportunities within the company. This shows that you're not just looking for a job, but are genuinely interested in building a career with JW Lees.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what JW Lees is looking for in a Front of House Team Leader. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects your leadership experience and customer service skills. Use specific examples from your past roles that demonstrate your ability to lead a team and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your alignment with JW Lees' values. Mention how you can contribute to their team and enhance customer experiences.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at JW Lees Careers
✨Show Your Leadership Skills
As a Team Leader, demonstrating your leadership qualities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.
✨Emphasise Customer Service
Since providing excellent customer service is key for this role, think of specific instances where you went above and beyond for customers. This will show that you understand the importance of customer satisfaction in the hospitality industry.
✨Align with Company Values
Familiarise yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. During the interview, try to weave these values into your responses to demonstrate that you are a good cultural fit for the company.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
