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- Tasks: Lead the Front of House team, ensuring excellent customer service and motivating your crew.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy profit share, discounts on food and drink, and wellbeing support.
- Why this job: Be part of a passionate team and grow your career in a vibrant environment.
- Qualifications: Strong leadership skills and a passion for teamwork and customer service.
- Other info: Access to exclusive discounts and great opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
- You’ll be an expert in communication, leading from the front and being a positive role model for your team
- Take the lead and run shifts; providing excellent customer service and motivating your team is something that you’re passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud, Savvy, Honest, Passionate, Personal, Together.
Front of House Team Leader - Red Lion Withington in Manchester employer: JW Lees Careers
Contact Detail:
JW Lees Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader - Red Lion Withington in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' values and think about how you can embody them. Show us that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your communication skills! As a Front of House Team Leader, you'll need to lead and motivate your team. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to share your passion for customer service! Think of examples from your past experiences where you went above and beyond for customers. We want to see that spark in you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our fabulous team at JW Lees.
We think you need these skills to ace Front of House Team Leader - Red Lion Withington in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Front of House Team Leader and how you can contribute to our fabulous team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your leadership skills and any experience in customer service. We love seeing how your past experiences align with what we’re looking for!
Be Authentic: Don’t be afraid to show your personality in your application. We value honesty and authenticity, so let us know who you are and why you’d be a great fit for JW Lees. Remember, we’re all about being personal!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes straight to us. We can’t wait to hear from you!
How to prepare for a job interview at JW Lees Careers
✨Know the Company Inside Out
Before your interview, take some time to research JW Lees. Understand their values and what makes them unique in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, demonstrating your leadership qualities is crucial. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. This will highlight your ability to motivate and inspire others.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Be ready to discuss how you’ve gone above and beyond for customers in previous positions. Share specific stories that illustrate your commitment to providing excellent service and creating memorable experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for growth, or how they measure success in the role. This shows that you’re engaged and serious about contributing to their success.
