Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team, serve delicious food, and create memorable experiences for customers.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and a profit share bonus.
- Why this job: Be a role model, develop your leadership skills, and make a real impact.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunities for career growth and access to wellbeing support.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
- You’ll be an expert in communication, leading from the front and being a positive role model for your team
- Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Front of House Team Leader - Boot & Shoe in Lancaster employer: JW Lees Careers
Contact Detail:
JW Lees Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader - Boot & Shoe in Lancaster
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' values and think about how you can embody them. Show us that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your communication skills! As a Front of House Team Leader, you'll need to lead and motivate your team. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to share your leadership experiences! Think of examples where you've successfully led a team or handled a tough situation. We want to see your passion for customer service and teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our fabulous team at JW Lees!
We think you need these skills to ace Front of House Team Leader - Boot & Shoe in Lancaster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re looking for someone who can lead and inspire, so show us how you’d fit into our fabulous team.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your relevant experience and skills that match what we’re looking for, like leadership qualities and customer service passion. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight key achievements or experiences. This helps us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at JW Lees Careers
✨Know the Company Inside Out
Before your interview, take some time to research JW Lees. Understand their values, history, and what makes them unique in the industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, demonstrating your leadership abilities is crucial. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you motivate others and ensure excellent customer service.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, customer service, and conflict resolution. Practising your responses can help you articulate your thoughts clearly during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress the Part and Bring Your A-Game
First impressions matter! Dress smartly and appropriately for the role. Also, bring along any necessary documents, like your CV or references. Remember to be enthusiastic and positive throughout the interview; your energy can be contagious and leave a lasting impression.
