Front of House Team Leader - Plough & Flail in Knutsford
Front of House Team Leader - Plough & Flail

Front of House Team Leader - Plough & Flail in Knutsford

Knutsford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, serve delicious food, and create memorable experiences for customers.
  • Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
  • Benefits: Enjoy competitive pay, cash tips, discounts, and a profit share bonus.
  • Why this job: Be a role model, develop your leadership skills, and grow your career in hospitality.
  • Qualifications: Great communication skills and a passion for customer service.
  • Other info: Access to wellbeing support and fantastic development programmes.

The predicted salary is between 24000 - 36000 £ per year.

We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders:

  • Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
  • Annual profit share bonus, ensuring you share in the success of the company
  • 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
  • 50% off food when on shift
  • Discounted stays in our hotels and inns
  • 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
  • Great opportunities to grow in your role and progress your career with our internal and external development programmes
  • Enhanced maternity, paternity and adoption policies
  • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees:

  • Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
  • You’ll be an expert in communication, leading from the front and being a positive role model for your team
  • Take the lead and running shifts, it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
  • The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.

Front of House Team Leader - Plough & Flail in Knutsford employer: JW Lees Careers

At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering our Front of House Team Leaders not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With opportunities for career progression through our development programmes, generous discounts, and a profit-sharing bonus, we ensure that our team members feel valued and part of our success story in the vibrant North West and North Wales region.
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Contact Detail:

JW Lees Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader - Plough & Flail in Knutsford

✨Tip Number 1

Get to know the company culture! Before your interview, check out JW Lees' values and think about how you can align with them. Show us that you're not just a great candidate, but also a perfect fit for our team.

✨Tip Number 2

Practice your communication skills! As a Front of House Team Leader, you'll need to lead and motivate your team. Try role-playing common scenarios with a friend to boost your confidence and showcase your leadership abilities.

✨Tip Number 3

Be ready to share your passion for customer service! During the interview, give examples of how you've gone above and beyond for customers in the past. We want to see that you genuinely care about creating memorable experiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our fabulous team at JW Lees!

We think you need these skills to ace Front of House Team Leader - Plough & Flail in Knutsford

Leadership Skills
Customer Service
Communication Skills
Team Management
Motivational Skills
Problem-Solving Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re looking for someone who can lead and inspire, so show us how you’d fit into our fabulous team.

Tailor Your Application: Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team at JW Lees.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and experiences. This helps us quickly see why you’d be a great fit for the role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and ready to embrace the digital age, which is super important in today’s world.

How to prepare for a job interview at JW Lees Careers

✨Know the Company Inside Out

Before your interview, take some time to research JW Lees. Understand their values, history, and what makes them unique in the industry. This will not only impress your interviewers but also help you align your answers with their company culture.

✨Showcase Your Leadership Skills

As a Front of House Team Leader, demonstrating your leadership qualities is crucial. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you motivate others and ensure excellent customer service.

✨Practice Your Communication Skills

Effective communication is key in this role. During the interview, practice clear and confident communication. You might even want to role-play common scenarios you could face on the job, like resolving a customer complaint or coordinating with your team during a busy shift.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about their training programmes, opportunities for growth, or how they maintain their values in day-to-day operations.

Front of House Team Leader - Plough & Flail in Knutsford
JW Lees Careers
Location: Knutsford
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  • Front of House Team Leader - Plough & Flail in Knutsford

    Knutsford
    Full-Time
    24000 - 36000 £ / year (est.)
  • J

    JW Lees Careers

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