At a Glance
- Tasks: Provide top-notch customer service and support your teammates in a fun, fast-paced environment.
- Company: Join JW Lees, a nearly 200-year-old family-owned brewery with a passion for great beer and food.
- Benefits: Enjoy 30% off food and drink, discounted hotel stays, and a fair share of tips.
- Why this job: Be part of a supportive family culture while growing your career in hospitality.
- Qualifications: No experience needed, just bring your passion for hospitality and a proactive attitude.
- Other info: Access to exclusive discounts and wellbeing support through our Employee Assistant Programme.
Job Description
Bar and Waiting Team Member Vacancy
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Annual profit share, ensuring you share in the success of the company
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
Proud – Savvy – Honest – Passionate – Personal – Together
Bar and Waiting Team Member employer: JW Lees Careers
Contact Detail:
JW Lees Careers Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Bar and Waiting Team Member
β¨Tip Number 1
Familiarize yourself with JW Lees' history and values. Understanding their commitment to quality and community will help you connect with the team during your interview.
β¨Tip Number 2
Show your passion for hospitality! Be ready to share examples of how you've provided excellent customer service in the past, even if it's from a different industry.
β¨Tip Number 3
Brush up on your knowledge of beers and food pairings. Being able to confidently recommend drinks and dishes will set you apart as a brand ambassador.
β¨Tip Number 4
Demonstrate your teamwork skills. JW Lees values collaboration, so be prepared to discuss how you've supported your colleagues in previous roles.
We think you need these skills to ace Bar and Waiting Team Member
Some tips for your application π«‘
Understand the Role: Take some time to really understand what a Bar and Waiting Team Member does at JW Lees. Familiarize yourself with their values and the importance of customer service in your application.
Highlight Relevant Skills: Even if you don't have previous experience, emphasize your passion for hospitality, teamwork, and any relevant skills that make you a great fit for the role. Use specific examples to illustrate your points.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the position. Mention why you want to work at JW Lees specifically and how you align with their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at JW Lees Careers
β¨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love working with people and how you enjoy creating memorable experiences for customers.
β¨Know Your Beers
Since JW Lees is a brewery, itβs important to have some knowledge about their beers. Do a little research on their offerings and be ready to discuss them. This will show that you are proactive and genuinely interested in the role.
β¨Emphasize Teamwork
Highlight your ability to work well in a team. Share examples from your past experiences where you supported your teammates or contributed to a positive team environment. JW Lees values collaboration, so this will resonate well.
β¨Be Ready to Recommend
Prepare to discuss how you would recommend food and drink to customers. Think of a few examples of pairings you might suggest and practice how you would present these recommendations confidently.