At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for hospitality.
- Benefits: Enjoy annual profit share, discounts on food and drink, and wellbeing support.
- Why this job: Be part of a supportive culture that values growth, teamwork, and making a difference.
- Qualifications: Previous leadership experience in hospitality or retail is essential; eagerness to learn is a must.
- Other info: Take charge when the General Manager is away and lead key business areas.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are looking for an Assistant Manager to join our talented management team.
What we offer our Assistant Managers:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
Proud – Savvy – Honest – Passionate – Personal – Together
Assistant Manager - Aviator employer: JW Lees Careers
Contact Detail:
JW Lees Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Aviator
✨Tip Number 1
Familiarise yourself with JW Lees' values and culture. Understanding what they stand for—Proud, Savvy, Honest, Passionate, Personal, and Together—will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you led by example and improved service quality.
✨Tip Number 3
Research the hospitality industry trends, especially in the North West and North Wales. Being knowledgeable about current challenges and opportunities can demonstrate your commercial awareness during conversations.
✨Tip Number 4
Network with current or former employees of JW Lees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Assistant Manager - Aviator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what JW Lees is looking for in an Assistant Manager. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your leadership experience in hospitality or retail. Use specific examples that demonstrate your ability to motivate a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with those of JW Lees, such as being proud, honest, and personal.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JW Lees Careers
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your previous experience where you successfully led a team or resolved conflicts. This will show that you're ready to motivate and guide others.
✨Understand the Company Values
Familiarise yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be ready to discuss how these values resonate with you and how you can embody them in your role as an Assistant Manager.
✨Prepare for Customer Service Scenarios
Since customer experience is key, think of scenarios where you made a customer's visit memorable. Be prepared to share these stories during the interview to highlight your passion for excellent service.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about growth opportunities or how success is measured in the role.