At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for hospitality.
- Benefits: Enjoy annual profit share, discounts on food and drink, and wellbeing support.
- Why this job: Grow your career in a supportive environment that values teamwork and personal development.
- Qualifications: Previous leadership experience in hospitality or retail is essential; eagerness to learn is a plus.
- Other info: Be part of a company that prioritises people and community, with a strong set of core values.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are looking for an Assistant Manager to join our talented management team.
What we offer our Assistant Managers:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
Proud – Savvy – Honest – Passionate – Personal – Together
Assistant Manager employer: JW Lees Careers
Contact Detail:
JW Lees Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with JW Lees' values and culture. When you understand what they stand for, you can tailor your conversations during interviews to reflect those values, showing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership experience in hospitality or retail during any discussions. Be ready to share specific examples of how you've motivated teams and improved customer experiences, as this will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss how you handle challenges and take ownership of problems. JW Lees is looking for someone who can step up when needed, so be ready to provide examples of how you've successfully navigated difficult situations in the past.
✨Tip Number 4
Show your passion for the hospitality industry. Whether it's through your knowledge of food and drink or your enthusiasm for creating memorable customer experiences, let your genuine interest shine through in conversations.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what JW Lees is looking for in an Assistant Manager. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your leadership experience in hospitality or retail. Use specific examples that demonstrate your ability to motivate a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and aligns with JW Lees' values. Mention how your previous experiences make you a great fit for their team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.
How to prepare for a job interview at JW Lees Careers
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your previous experience where you successfully led a team or resolved conflicts. This will show that you're ready to take charge when needed.
✨Emphasise Customer Service
Since the role involves making customer visits memorable, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a customer, highlighting your passion for creating great experiences.
✨Understand the Company Values
Familiarise yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be prepared to explain how these values resonate with you and how you can embody them in your role as an Assistant Manager.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, growth opportunities, and expectations for the Assistant Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.