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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for hospitality.
- Benefits: Enjoy annual profit share, discounts on food and drink, and wellbeing support.
- Why this job: Grow your career in a supportive environment that values teamwork and personal development.
- Qualifications: Previous leadership experience in hospitality or retail is essential; eagerness to learn is a plus.
- Other info: Be part of a company that prioritises people and community, with a strong focus on values.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an Assistant Manager to join our talented management team.
What we offer our Assistant Managers:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Assistant Manager employer: JW Lees Careers
Contact Detail:
JW Lees Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with JW Lees' values and culture. When you understand what they stand for, you can tailor your conversations during interviews to reflect those values, showing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership experience in hospitality or retail during networking opportunities. Engage with current employees on platforms like LinkedIn to gain insights about the role and express your enthusiasm for joining their team.
✨Tip Number 3
Prepare examples of how you've motivated teams and improved customer experiences in previous roles. Being able to share specific stories will demonstrate your capability to lead and inspire others effectively.
✨Tip Number 4
Show your passion for the hospitality industry by staying updated on trends and best practices. This knowledge can help you engage in meaningful discussions during interviews, showcasing your commitment to growth and excellence.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail management. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to motivate a team and provide excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your alignment with JW Lees' values. Mention how your previous experiences have prepared you for the Assistant Manager role and how you can contribute to the team's success.
Showcase Communication Skills: Since communication is key for this role, consider including examples in your application that demonstrate your strong communication skills. This could be through managing a team, resolving customer issues, or collaborating with colleagues.
Highlight Problem-Solving Abilities: Discuss specific instances where you've taken ownership of problems in previous roles. Show how your commercial awareness and proactive approach led to positive outcomes, which will resonate well with the expectations of the Assistant Manager position.
How to prepare for a job interview at JW Lees Careers
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. This will show that you're ready to take charge when needed.
✨Understand the Company Values
Familiarise yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be ready to discuss how these values resonate with you and how you can embody them in your role.
✨Prepare for Customer Service Scenarios
Since customer experience is key, think of scenarios where you made a customer's visit memorable. Be prepared to share these stories during the interview to highlight your passion for excellent service.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about growth opportunities or team dynamics.
