At a Glance
- Tasks: Lead and motivate a dynamic team to optimise customer order fulfilment.
- Company: Join Zapp, London's leading premium convenience retail platform.
- Benefits: Competitive pay, flexible shifts, and a vibrant work environment.
- Other info: Great opportunity for career growth in a rapidly expanding company.
- Why this job: Make a real impact in a fast-paced, innovative retail setting.
- Qualifications: Experience in managing teams and a passion for operations.
The predicted salary is between 30000 - 40000 £ per year.
Zapp is London’s leading premium convenience retail platform.
Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions.
Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.
Zapp is seeking a highly motivated and experienced Shift Supervisor to join our dynamic fulfilment centre team.
In this role, you are responsible for the overall performance of a Zapp fulfilment centre during your shift, supervise a team of associates to follow efficient processes to optimise customer order fulfilment, reduce stock waste and loss, safeguard assets, and cultivate strong teamwork.
To be successful in this role, you will need to have a passion for operations and motivating people, strong communication skills and a determination to achieve great results and create an exceptional customer experience.
Responsibilities
- Lead and motivate the fulfilment centre team during shifts.
- Ensure accurate and timely preparation of customer orders, while monitoring KPIs.
- Oversee efficient stock management, including receiving, storage, and inventory checks.
- Provide detailed shift reports to the incoming supervisor.
- Proactively manage staff resources and resolve any issues.
- Enforce attendance procedures when necessary.
- Prioritise and maintain Health & Safety standards.
- Monitor and report shift performance, escalating issues as needed.
- Regularly communicate with the Fulfilment Centre Manager to discuss improvements.
Qualifications
- Proven experience managing front-line operations teams and achieving demanding performance goals.
- Background in Food, Retail, Hospitality, Warehouse, or similar fast-paced operational environments.
- Demonstrated strong leadership skills with the ability to motivate and inspire teams.
- Ability to confidently and independently lead shifts.
- Excellent problem-solving and organisational skills.
- Flexibility to work morning, daytime, and night shifts.
Working Arrangement: 5 days at the designated fulfilment centre.
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Shift Supervisor employer: Justzapp
Justzapp is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture in the heart of Greater London. With benefits like private health insurance, Zapp credit, and generous annual leave, we empower our Fulfilment Centre Managers to lead their teams effectively while fostering a collaborative environment that drives success. Join us to be part of a forward-thinking company that values your contributions and supports your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Justzapp and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Justzapp!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Justzapp keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Justzapp:This is your chance to really connect with the team at Justzapp. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Justzapp
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Justzapp.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Justzapp that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Justzapp. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
