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- Tasks: Lead the product lifecycle for our grocery delivery platform, from vision to execution.
- Company: Join Zapp, London's top premium convenience retail platform, revolutionising the retail market since 2020.
- Benefits: Enjoy competitive salary, equity, 25 days leave, private health insurance, and generous parental leave.
- Why this job: Be part of a mission transforming retail; your work will impact customer experiences directly.
- Qualifications: 5+ years in product management, ideally in fast-paced B2C or logistics environments.
- Other info: Onsite role in Vauxhall, London; thrive in a dynamic, customer-obsessed culture.
The predicted salary is between 43200 - 72000 £ per year.
Location: Vauxhall, London (Onsite, 5 days/week)
About Zapp
Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.
About the Role
As a Senior Product Manager, you'll own the end-to-end product lifecycle for one or more core pillars of our grocery delivery platform — such as fulfilment, category management, consumer app, partner experience, or inventory systems. You'll work closely with cross-functional teams to shape product strategy, drive execution, and deliver delightful and scalable experiences in a high-paced environment.
You’ll thrive here if you’re obsessed with customers, love solving complex problems, and move fast without breaking things that matter.
Responsibilities
- Define anddrive the product vision, roadmap, and execution for your product area aligned with business goals. Balance short-term execution with long-term platform thinking.
- Own the end-to-end product development lifecycle — from discovery to launch and iteration.
- Translate business needs into best-in-class product design solutions and user stories.
- Leverage customer insights and operational data to identify pain points and develop new opportunities.
- Collaborate cross-functionally with engineering, design, commercial, operations, and analytics to deliver seamless and intuitive user experience.
- Lead stakeholder communication and ensure alignment across teams.
- Establish and track KPIs to evaluate product performance and inform future iterations.
Requirements
- 5+ years of product management experience, ideally in fast-paced B2C or logistics/operations-heavy environments.
- Experience owning complex products with multiple stakeholders and dependencies.
- Experience in mobile products and/or building core platforms or internal tools that support multiple user experiences is preferred.
- Strong quantitative skills, structured, systems-thinking mindset—able to break down ambiguous problems into actionable solutions.
- Ability to align cross-functional stakeholders across Ops, Engineering, Commercial, and Exec teams with clear product narratives and roadmaps.
- Excellent communication, prioritisation, and project management abilities.
- Bonus: Experience in retail/grocery, e-commerce or marketplaces. Previous startup or rapid-scaling company experience is a plus.
Benefits
Opportunity to be part of an industry transforming mission – your work will directly shape how the world experiences fast, premium retail.
Of course we also offer:
- Competitive salary & equity package.
- 25 days of annual leave plus bank holidays.
- Private Health Insurance.
- Extended sick pay and maternity/paternity leave pay.
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Senior Product Manager Tech and Product · HQ (London) employer: Justzapp
Contact Detail:
Justzapp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager Tech and Product · HQ (London)
✨Tip Number 1
Familiarise yourself with Zapp's product offerings and their unique selling points. Understanding what sets them apart in the convenience retail market will help you articulate how your experience aligns with their mission during discussions.
✨Tip Number 2
Network with current or former employees of Zapp on platforms like LinkedIn. Engaging with them can provide insider insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your ability to manage complex products and collaborate with cross-functional teams. Highlighting these skills will show that you can thrive in a fast-paced environment like Zapp.
✨Tip Number 4
Stay updated on trends in the grocery delivery and e-commerce sectors. Being knowledgeable about industry developments will allow you to contribute meaningfully to conversations about product strategy and innovation at Zapp.
We think you need these skills to ace Senior Product Manager Tech and Product · HQ (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially in B2C or logistics environments. Emphasise any experience with mobile products and cross-functional collaboration.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer-centric technology and how your skills align with Zapp's mission. Mention specific examples of how you've driven product vision and execution in previous roles.
Showcase Quantitative Skills: Since the role requires strong quantitative skills, include examples of how you've used data to inform product decisions. Highlight any KPIs you've established and tracked in past projects.
Prepare for Interviews: Anticipate questions about your experience with complex products and stakeholder management. Be ready to discuss how you approach problem-solving and prioritisation in a fast-paced environment.
How to prepare for a job interview at Justzapp
✨Understand the Product Lifecycle
Make sure you have a solid grasp of the end-to-end product lifecycle. Be prepared to discuss how you've managed products from discovery to launch and iteration, as this role requires ownership of complex products.
✨Showcase Your Customer Obsession
Zapp values a customer-centric approach. Be ready to share examples of how you've used customer insights to drive product decisions and improve user experiences in your previous roles.
✨Demonstrate Cross-Functional Collaboration
Highlight your experience working with diverse teams such as engineering, design, and operations. Prepare to discuss specific instances where you successfully aligned stakeholders and drove projects forward.
✨Prepare for Quantitative Questions
Given the emphasis on data-driven decision-making, brush up on your quantitative skills. Be ready to discuss how you've used data to identify pain points and inform product strategy in past roles.
