Senior Product Engineer

Location: Nine Elms, London. Full time- hybrid with at least 3 days a week on site. You'll need the right to work in the UK and be based in London. We are not able to offer visa sponsorship for this role.

About Zapp

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, from app users to frontline staff to store workers. We are relentlessly focused on delighting our customers. We are backed by the world's leading investors, and our team has scale-up and exit experience at companies such as Amazon, Deliveroo, Tesco, Stuart, and Just Eat. If you're ready to help build the world's most customer-focused company, get in touch.

Our Leadership Principles:

• Creating Magic
• Taking Ownership
• Raising the Bar
• Winning Together
• Delivering with Speed

We are an AI-first company. We don't just build software. We build intelligent systems. From AI-assisted development workflows to LLM-powered product features, we expect every engineer to embrace and actively shape how AI changes what we ship and how we ship it. If you're the kind of engineer who gets excited by what's possible when agents, models, and great product sense meet, you'll feel at home here.

The Role

Join Zapp and take full lifecycle ownership of the apps our customers use every day. We're building a world-class experience across iOS, Android, and web, and you'll help us get there. Quick commerce moves fast and lives in the real world. AI is changing how we build it. That's the part we love. We need engineers who are curious, energetic, and thrive at the front line of both.

What you'll do:

• Build a world-class customer experience across the stack.
• Ship across backend, web, and infrastructure, and into mobile when features cross over.
• Bring AI into how we build.
• Use AI in your daily work.
• Share patterns that help the team move faster, and learn from what others discover.
• Help shape AI in our product.
• Own delivery end-to-end.
• Own on-call.
• Keep production fast and trusted.
• Raise the bar for the team.
• Lift the people around you.

You're a great fit if you have:

• Senior engineering experience. 5+ years building production software.
• Full-stack range. Comfortable across backend, web, and infrastructure.
• Strong fundamentals. Confident with TypeScript, GraphQL, and SQL.
• At home in NestJS (or a similar Node.js framework) and React.
• Cloud and DevOps minded. Comfortable across GCP or a similar cloud, CI/CD, observability, and modern infrastructure tooling.
• Use AI daily.
• Think product, not just code.
• Production minded.
• Care about craft.
• Comfortable in uncertainty.
• Test as you build.
• Passionate about execution.
• Excellent communicator.

If most of these land for you, please apply. We hire on trajectory and curiosity as much as CV.

Even better if you know NestJS. Our backend is a NestJS service, and you'd feel at home when features need backend work. React Native. Our apps run on React Native and Expo. You'll touch them when features cross stack boundaries. GraphQL Federation. We run a federated gateway across multiple subgraphs, and federation experience makes schema and subgraph work easier. Distributed systems at scale. Event-driven patterns, async processing, real-time data flows. Infrastructure as code. Terraform, Kubernetes, or similar. Quick commerce or similar domain. Logistics, on-demand delivery, or another real-time, high-throughput customer-facing environment.

You won't be a great fit if you:

• Need a fully defined process and a large, structured team to do your best work.
• Chase technical perfection at the expense of what the customer actually needs.
• Stall when the path forward isn't clear, or wait to be told what to do.
• Want to stay strictly inside your specialty and avoid unfamiliar parts of the stack.

What's the interview process like?

We aim to make our process clear, respectful of your time, and a real two-way conversation.

• Stage 1 - Intro call (30 min).
• Stage 2 - Technical interview (90 min).
• Stage 3 - On-site interview (2 hours, in person).
• Stage 4 - Offer.

Equity package, depending on experience. 25 days of holiday per year, plus all bank holidays. Private health insurance. Enhanced sick pay and maternity or paternity leave.