At a Glance
- Tasks: Lead design projects for our app and internal tools, creating seamless user experiences.
- Company: Join Zapp, London's top premium convenience retail platform, disrupting the market since 2020.
- Benefits: Enjoy competitive salary, equity, 25 days leave, private health insurance, and more.
- Other info: Be part of a transformative mission in a fast-paced, innovative environment.
- Why this job: Shape the future of on-demand delivery with your design skills and creativity.
- Qualifications: 5+ years in UI/UX/Product design with a strong portfolio and user research experience.
The predicted salary is between 55000 - 65000 £ per year.
Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.
About the Role
We’re looking for a Senior Product Designer who thrives at the intersection of usability and design strategy. You'll lead design projects for both our customer-facing app and internal tools used by our operations and commercial teams, ensuring seamless and scalable experiences across the board. You’ll work closely with the company’s Founder to continue our mission to build the most loved on-demand delivery experience in the world. You’ll thrive here if you’re driven by deep user empathy, passionate about thoughtful design, and able to move fast without compromising craft or clarity.
Responsibilities
- Lead product design efforts for our mobile app and internal operations/commercial tools.
- Partner closely with Product, Engineering, Operations and Commercial teams to define user problems and co-create practical, elegant design solutions.
- Communicate design concepts and research findings effectively.
- Map out user flows, wireframes, and high-fidelity designs that balance usability, efficiency, data accuracy and visual clarity.
- Use Figma for wireframes, mockups, and prototypes and experiment with AI tools to accelerate design and handoff.
- Conduct user research, usability testing, and field observation with internal teams (Warehouse, Customer Experience, Supply Chain, Category Managers) and visiting our Distribution and Fulfilment Centers to understand real-world needs.
- Design efficient interfaces for key systems (Supplier, Inventory, Rider Dispatch, Warehouse Management) focusing on core workflows like picking, packing, and dispatching in a bustling fulfillment center - and dispatching across different environments (handhelds, desktops).
- Contribute to and help evolve our design system—standardising a component library, establishing design processes, and improving documentation for consistency and scalability.
Key Requirements
- 5+ years of UI/UX/Product design experience across consumer-facing apps and complex internal tools, ideally in logistics, retail/e-commerce, or on-demand services.
- Strong portfolio showcasing your end-to-end design process, product thinking, problem-solving ability, and refined visual design.
- Proven ability to conduct user research and apply user-centered design principles to develop thoughtful, usable, and delightful solutions.
- Passion and love for what we do with world-class commitment to every single detail.
- Proficiency in Figma (mockups, components, prototyping), with a deep understanding of design constraints and opportunities across web and mobile platforms.
- Interest in using AI to optimize workflows.
- Experience collaborating in fast-paced, cross-functional environments; startup mindset with high comfort in ambiguity and rapid iteration.
- Excellent communication, collaboration, and problem-solving skills.
Opportunity to be part of an industry transforming mission - your work will directly shape how the world experiences fast, premium retail.
Compensation & Benefits
- Competitive salary & equity package.
- 25 days of annual leave plus bank holidays.
- Private Health Insurance.
- Extended sick pay and maternity/paternity leave pay.
Senior Product Designer employer: Justzapp
Zapp is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets convenience retail. As a Senior Product Designer, you'll not only contribute to cutting-edge design projects but also enjoy a culture that values user empathy and thoughtful design. With competitive salaries, generous leave policies, and opportunities for professional growth, Zapp empowers its employees to thrive while shaping the future of on-demand delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Designer
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Justzapp for a Senior Product Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Justzapp before they go live!
We think you need these skills to ace Senior Product Designer
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Product Designer at Justzapp, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Justzapp does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Justzapp. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Justzapp.
How to prepare for a job interview at Justzapp
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Justzapp, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Justzapp might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Justzapp!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Justzapp is looking for.
