At a Glance
- Tasks: Support the Executive Team with high-level administrative and personal tasks, ensuring smooth operations.
- Company: Join Zapp, London's leading premium convenience retail platform, disrupting the market since 2020.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be a key player in a fast-scaling business and make a real impact on executive operations.
- Qualifications: 2+ years in an administrative role, strong communication skills, and a proactive mindset.
- Other info: Flexible support required, including occasional out-of-hours assistance.
The predicted salary is between 36000 - 60000 £ per year.
Nine Elms, London - Full-time (5 days a week on-site). We are looking for a motivated and proactive Executive Assistant to the Executive Team to provide high-quality executive and personal support to senior leadership and help drive the day-to-day effectiveness of our executive operations. In this role, you will act as a trusted extension of the Executive Team, supporting both professional and personal priorities, building and running a best-class in-house administrative function, and ensuring seamless coordination with internal teams, external partners, and service providers. This position requires exceptional organisational and communication skills, strong judgment, and a proven ability to anticipate needs, manage competing priorities, and deliver reliable, high-level support across all aspects.
Key Responsibilities:
- Provide high-level administrative, personal and strategic support to the Executive Team, ensuring their time, priorities, and communications are managed with precision and discretion.
- Confident in using AI-driven systems to streamline daily administrative operations.
- Strong growth mindset - intellectually curious, eager to learn, and motivated to continuously improve skills, take on increasing responsibility, and grow alongside a fast-scaling business.
- Serve as a central point of coordination between executives, internal teams, and external partners to ensure seamless information flow and alignment.
- Manage diaries, appointments, meeting schedules and logistics for multiple executives, anticipating conflicts and resolving issues proactively.
- Prepare, review, and organise executive materials including presentations, reports, agendas, and briefing documents.
- Track key initiatives, deadlines, and action items, following up with stakeholders to ensure timely execution.
- Act as a trusted gatekeeper and representative of the Executive Team, handling sensitive matters with confidentiality and professionalism.
- Support planning and execution of board meetings, leadership offsites, and executive-level events.
- Help build and refine executive operations, systems, and processes to improve efficiency and scalability.
- Partner with Finance, HR, and Operations teams on contracts, approvals, and internal workflows.
- Identify opportunities to streamline processes, solve problems, and enhance the overall effectiveness of the Executive Team.
- Manage end to end travel planning for the Executive Team handling bookings, schedules and logistics to support business needs.
- Assist the Executive team with a wide range of ad-hoc duties including collecting beverages for meetings/events.
- Willing to provide flexible support, including occasional out of office hours assistance.
Requirements:
- Proven experience (2+ years) in an administrative or executive support role, such as Personal Assistant, Executive Assistant or have similar experience.
- Exceptional communication, interpersonal, and relationship-building skills, with the ability to interact confidently with executives, stakeholders, and external partners.
- Strong organisational and time-management skills with the ability to handle multiple priorities in a fast-paced environment.
- Demonstrated ability to anticipate executive needs, think ahead, and act with discretion and professionalism.
- Experience managing complex calendars, travel, meetings, and executive-level communications.
- High level of proficiency with productivity and collaboration tools (e.g., Google Workspace, Microsoft Office, Slack).
- Strong attention to detail and ability to produce polished documents, presentations, and reports.
- Proven problem-solving skills and the ability to work independently with minimal supervision.
- Ability to handle confidential and sensitive information with integrity and discretion.
- Bachelor’s degree in Business Administration, Communications, or a related field, or equivalent professional experience.
If you are a hands-on leader who thrives on building high-performing teams and delivering exceptional mobile experiences, we encourage you to apply!
Executive Assistant People & Org · HQ employer: Justzapp
Contact Detail:
Justzapp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant People & Org · HQ
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Executive Assistant People & Org · HQ
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as an Executive Assistant. Use keywords from the job description to show that you understand what we're looking for!
Show Off Your Skills: We want to see your exceptional organisational and communication skills in action! Include specific examples of how you've managed competing priorities or streamlined processes in your previous roles.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A touch of warmth and authenticity can make your application stand out in a sea of formal submissions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Justzapp
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Executive Assistant role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like managing diaries and coordinating with internal teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
During the interview, be ready to discuss specific examples of how you've managed competing priorities in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight your ability to anticipate needs and streamline processes, as these are crucial skills for the role.
✨Demonstrate Your Communication Prowess
As an Executive Assistant, you'll need exceptional communication skills. Prepare to share instances where you've effectively interacted with executives or external partners. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to represent the Executive Team professionally.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and judgement. For example, you might be asked how you'd handle a scheduling conflict or a last-minute change in plans. Think through potential scenarios beforehand and prepare your responses to showcase your proactive approach and adaptability.