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- Tasks: Design and implement customer journeys to boost user retention through multi-channel CRM strategies.
- Company: Leading convenience retail platform based in London with a focus on innovation.
- Benefits: Competitive salary, private health insurance, and flexible working arrangements.
- Why this job: Join a dynamic team and make a real impact on customer engagement and growth.
- Qualifications: 5+ years in CRM or Lifecycle Marketing, especially in fast-paced B2C settings.
- Other info: Hybrid work model offering flexibility and a chance to shape customer experiences.
The predicted salary is between 43200 - 72000 £ per year.
A leading convenience retail platform in London is seeking a CRM Manager to architect customer journeys. You will develop multi-channel CRM strategies and execute campaigns to enhance user retention.
The ideal candidate should have over 5 years of experience in CRM or Lifecycle Marketing, particularly in a fast-paced B2C environment.
Benefits include a competitive salary, private health insurance, and flexible working arrangements.
CRM & Growth Lead — Hybrid Work & Equity employer: Justzapp
Contact Detail:
Justzapp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Growth Lead — Hybrid Work & Equity
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your CRM strategies and campaigns. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM and growth strategies. We recommend using the STAR method to structure your answers, so you can clearly demonstrate your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM & Growth Lead — Hybrid Work & Equity
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM & Growth Lead role. Highlight your experience in CRM and Lifecycle Marketing, especially in B2C environments. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer journeys and how you can enhance user retention. Let us know what excites you about this opportunity at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've successfully executed multi-channel CRM strategies in the past. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Justzapp
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of customer journey mapping and lifecycle marketing, as these will be key topics during your interview.
✨Showcase Your Campaign Successes
Prepare to discuss specific campaigns you've executed in the past. Highlight metrics that demonstrate your impact on user retention and engagement, as this will show your potential employer that you can deliver results.
✨Understand the Company’s Brand
Research the convenience retail platform thoroughly. Familiarise yourself with their current CRM strategies and think about how you can enhance them. This shows initiative and a genuine interest in the role.
✨Prepare Questions That Matter
Have insightful questions ready for your interviewers. Ask about their current challenges in CRM or how they measure success in user retention. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
