Senior International Benefits Manager, EMEA in London

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. If this sounds like you, you’ll fit right in.

You're an experienced benefits professional who thrives at the intersection of operational execution and strategic program building. You know EMEA benefits landscapes inside and out — the regulatory nuances, the broker ecosystems, the carrier dynamics — and you're equally energized by the challenge of building scalable processes and programs from scratch. You'll join as a key member of the International Benefits team, initially owning EMEA benefits operations end-to-end while progressively taking on broader program management responsibilities as the function matures. This is a role for someone who wants to build, not just maintain — you'll have the opportunity to shape how Justworks delivers benefits across a rapidly expanding international footprint.

Your Success Profile

• EMEA Benefits Operations: Own the full benefits lifecycle for EMEA markets — procurement, renewals, plan design, vendor/broker management, and employee support. You'll be the regional expert ensuring our benefits offerings are competitive, compliant, and locally relevant.
• Country Launches: Partner with cross-functional teams (Legal, Payroll, Product, CX, Revenue) to launch benefits in new EMEA markets. With 12 new countries planned in FY27, you'll be directly involved in ensuring every launch includes a strong benefits component from day one.
• Broker & Carrier Relationships: Build and manage relationships with local brokers, carriers, and benefits providers across EMEA. Negotiate terms, evaluate plan options, and ensure we're getting the best value for our clients and their employees.
• Data & Reporting: Track benefits enrollment, utilization, and cost data across EMEA markets. Use insights to inform plan design decisions, identify opportunities for improvement, and report on the health of the benefits portfolio.
• Program Management (evolving): As the function matures, take on increasing ownership of the benefits program operating cadence — cross-functional coordination, goal-setting, stakeholder reporting, and process design. Help build the "operating system" for how Justworks manages international benefits at scale.
• Cross-Functional Collaboration: Work closely with Product, Legal, Payroll, and Customer Success to ensure benefits decisions are integrated into the broader international strategy. Serve as the benefits voice in country expansion planning and client-facing discussions.

How You Will Do Your Work

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie: Day to day, you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness: Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit: You demonstrate grit by having the courage to commit and persevere. You’re committed earnest, and dive in to get the job done well with a positive attitude.
• Integrity: Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity: Be like Einstein: “Everything should be made as simple as possible, but no simpler.

Qualifications

• Experience: 5+ years of experience in international benefits, with deep knowledge of EMEA markets (UK, EU, and expansion markets). Experience with benefits procurement, renewals, broker/vendor management, and plan design in a multi-country environment. Track record of supporting or leading benefits launches in new markets.
• Skills: Strong understanding of EMEA regulatory environments as they relate to employee benefits and statutory requirements. Experience managing broker and carrier relationships, including RFPs, renewals, and contract negotiations. Ability to analyze benefits data (enrollment, utilization, cost) and translate insights into recommendations. Program or project management experience — comfortable building processes, defining cadences, and coordinating across multiple stakeholders.
• Attributes: Comfortable operating in ambiguity and building from scratch — this is not a maintenance role. Strong communicator who can work effectively across time zones and cultures. Excited about the prospect of growing from a regional operational role into a broader program management function. Self-directed and proactive — you don't wait to be told what needs doing.

The base wage range for this position is targeted at £76,000 - £98,000 per year. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labour in that location.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us. Your comfort and success matter to us, and we're here to ensure an inclusive experience.