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- Tasks: Support vulnerable adults in temporary accommodation to achieve secure housing and improved wellbeing.
- Company: Justlife, a compassionate organisation dedicated to empowering individuals facing housing challenges.
- Benefits: Supportive team environment, regular supervision, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Experience in a related field and strong emotional intelligence are essential.
- Other info: Join a dynamic team that values creativity, resilience, and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Based in Higher Openshaw, East Manchester, Justlife currently works across Manchester and Tameside providing one-to-one key work support to empower vulnerable adults housed in temporary accommodation (TA) to move towards more secure housing, independent living and improved health and wellbeing.
The role of Specialist Support Worker involves playing an active part in the Specialist Support Team by supporting a caseload of clients that are experiencing housing vulnerability and taking part in regular outreach visits to TA’s across Greater Manchester on the Justlife minibus. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions.
The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers recognising the important role that they play in ensuring that their tenants experience of TA is as positive as possible. This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and addiction needs, as well as advocating for them to get access to suitable housing and social security benefits.
The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners and professionals, including the Probation Service, local council services and other third sector organisations. The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.
A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature you will experience a range of emotions from joy to grief and as such it requires a high degree of resilience and self-awareness to cope with the emotional demands of the role. The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.
Responsibilities
- Support a caseload of clients experiencing housing vulnerability and participate in regular outreach visits to temporary accommodation across Greater Manchester on the Justlife minibus.
- Use specialist knowledge and relationship skills to support clients with mental and physical health, addiction and trauma issues to engage with health services and access suitable housing solutions.
- Develop and maintain good working relationships with TA landlords and managers to ensure tenants have a positive TA experience, including advocating for medical registrations and accompanying appointments.
- Assist clients in addressing physical and mental health and addiction needs and advocate for access to suitable housing and social security benefits.
- Collaborate with colleagues and a range of partners and professionals, including the Probation Service, local council services and other third sector organisations.
- Demonstrate motivation, creativity and flexibility to support people with multiple and complex needs.
- Show emotional intelligence to support clients with histories of trauma, neglect, abuse and involvement in the criminal justice system.
- Maintain resilience and self-awareness to cope with the emotional demands of the role, in a supportive team environment with regular line management and external clinical supervision.
Qualifications and Requirements
- Experience of working in a related field in voluntary or paid capacity.
- High degree of emotional intelligence and ability to support clients with complex emotional needs.
- Excellent communication and collaborative working skills to coordinate with colleagues and partner organisations.
- Ability to engage with clients with varying health, housing and social needs and advocate for access to services and housing solutions.
- Resilience, creativity and flexibility in a role involving emotional demands.
Specialist Support Worker employer: Justlife Foundation
Contact Detail:
Justlife Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Support Worker
✨Tip Number 1
Get to know the company before your interview! Research Justlife's mission and values, and think about how your experience aligns with their goals. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your communication skills! Since the role involves working with vulnerable adults and various professionals, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your emotional intelligence! Be ready to share examples of how you've supported clients with complex needs in the past. Highlighting your resilience and ability to handle emotional situations will set you apart.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Specialist Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Specialist Support Worker. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in communication, emotional intelligence, and resilience have helped you support vulnerable individuals in the past. We want to see real-life examples!
Be Authentic: Let your personality shine through! We value authenticity, so share your passion for helping others and any personal experiences that have shaped your desire to work in this field.
Apply Through Our Website: Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Justlife Foundation
✨Know Your Stuff
Make sure you understand the role of a Specialist Support Worker inside out. Familiarise yourself with the challenges faced by vulnerable adults in temporary accommodation and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Emotional Intelligence
Prepare examples that demonstrate your emotional intelligence and resilience. Think about times when you've supported someone through a tough situation or advocated for their needs, as this will resonate well with the interviewers.
✨Build Rapport
Practice building rapport quickly. Since the role involves working closely with clients and various professionals, showing that you can connect with people easily will be a big plus. Consider role-playing with a friend to refine your approach.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could include inquiries about the team dynamics, the support provided to staff, or how success is measured in the role. It shows you're genuinely interested and engaged.
