Senior Content Designer

Senior Content Designer

Location: National*

Closing Date: 11th October

Interviews: W/C 26th October

Grade: 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**:

National: £58,511 - £65,329

London: £63,343 - £70,725

Working pattern: Full-time, Part-time, Flexible working

Contract Type: Permanent

Number of vacancies: 3

Vacancy number: 22563

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

Please note this role requires you to pass Security Check clearance. Please click on the link for details.

We’re recruiting for Senior Content Designers here at Justice Digital, Data and Science to be part of our warm and collaborative user-centred design team.

This role aligns against Senior Content Designer from the Government Digital and Data Framework

Our work in the content design profession at the Ministry of Justice is to improve the experiences of people who rely on our services, often at important or challenging moments in their lives. This is an opportunity to make a difference through content design, helping to create accessible, inclusive and user-centred services and guidance that meet people's needs.

You’ll be welcomed into a thriving design community and work alongside multidisciplinary teams to solve complex problems and deliver high-quality services across a range of justice domains and GOV.UK, including areas such as Criminal Injuries Compensation Authority Digital, Legal Aid Agency Digital and Prisons Digital.

In addition to doing great work, we're creating a great place to work. We offer opportunities to learn and develop, support from experienced colleagues and the chance to contribute to a strong and growing content design community.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.

• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.

• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

• Employees are allocated 10% of their working time for personal and professional development.

• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.

• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

• Create content and develop strategies to help digital services and platforms meet user needs and business objectives

• Help teams manage and visualise outcomes, define scope and agree on the best processes to follow

• Advise teams on how to create great content, assure the quality of content from more junior colleagues and guide their development

• Monitor and improve content based on user feedback, research and data

• Work effectively with subject matter experts, stakeholders and partners to support commitments while delivering user-led services

• Ensure all content is user-focused, accurate and uses relevant design patterns, components and styles; this includes establishing and contributing to styles and patterns

• Take an overall perspective on business issues, wider implications and long-term impact, and how content can help solve challenges

• Support the wider content community with peer reviews, content audits, knowledge management and benchmarking

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues

• Experience working collaboratively in fast-paced, multidisciplinary agile teams

• Experience developing content strategies or identifying content solutions to meet user needs and business objectives

• Able to persuade, influence, network and work collaboratively with stakeholders and business leads, with experience presenting content concepts, propositions and deliverables

• An understanding of end-to-end journeys, how content is affected and consistency maintained throughout

• Experience of using data and insights to make design decisions and clearly explain how decisions have been made

• Experience mentoring, coaching and developing junior or mid-weight content designers, with the ability to support career growth and maintain high-quality content standards across the team

Willingness to be assessed against the requirements for SC clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from National: £58,511 - £65,329 and London: £63,343 - £70,725

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.

• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.

• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Technical skills, Experience and Behaviours during the assessment process.

Stage 1 - Application and sift:

• A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.

• A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 3 criteria listed below, using a separate paragraph for each.

1. Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues

2. Experience working collaboratively in fast-paced, multidisciplinary agile teams

3. Able to persuade, influence, network and work collaboratively with stakeholders and business leads, with experience presenting content concepts, propositions and deliverables

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on 'Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues' will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Technical skills, Experience and the following Behaviours:

• Communicating and Influencing

• Developing Self and Others

• Managing a Quality Service

• Changing and improving

As part of your interview, you will be asked to deliver a presentation that assesses your experience. Further details will be provided if successful at sift.

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the communicating and influencing behaviour will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk