Junior Business Analyst

Location: National

Closing Date: 8th September

Interviews: W/C 21st September (subject to change)

Grade: HEO

Salary: London: £40,014 to £42,859. National: £35,335 to £37,847.

Working pattern: Full-time, Part-time, Flexible working, Job share.

Contract Type: Permanent

Number of vacancies: 2

We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office.

The Role

We’re recruiting for Junior Business Analysts here at Justice Digital, Data and Science (JDDS) to be part of our warm and collaborative Technology Services team. This role aligns against Junior Business Analyst from the Government Digital and Data Framework. This is a great opportunity to join our warm and collaborative multidisciplinary teams and become part of our established business analyst community, with over 140 members across JDDS. You will play an integral role in delivering high quality, user focused solutions, working in a dynamic organisation that is exciting and innovative. At JDDS, you will have the opportunity to work across a range of different services, progress your career and make a difference.

A business analyst works within a multi-disciplinary product or service team, either independently or contributing to large scale transformations. At this level, you will:

• Work towards building a good understanding of the Business Analyst role including the tools and techniques used and core services offered.
• Develop a good understanding of your business area.
• Have good interpersonal skills and work with a diverse stakeholder group.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

Key Responsibilities:

• Work collaboratively with colleagues and stakeholders, contributing as part of a team and, where required, working independently on defined pieces of work.
• Support delivery teams working in different ways, including Agile, waterfall or hybrid approaches, and develop an understanding of how different roles work together to deliver outcomes.
• Carry out analysis activities under guidance to help understand how a business area works, including its people, processes, information, data and technology.
• Support senior colleagues to engage with stakeholders to help understand business problems and user needs, building confidence in professional relationships over time.
• Create models and diagrams, such as process maps, to help visualise current ways of working.
• With support, help identify opportunities for improvement, explore possible options and contribute to recommendations that meet business and user needs.
• Assist with defining and documenting requirements, such as user stories, acceptance criteria or other agreed formats, under the guidance of more experienced Business Analysts.
• Take responsibility for developing your business analysis knowledge and skills, learning from practical experience, feedback and formal development opportunities.
• Contribute to the wider Business Analyst community by sharing learning, participating in knowledge-sharing activities and supporting a collaborative and inclusive culture.

Person Specification

Essential

• Experience of Collaborative Working - Experience of working collaboratively with colleagues and stakeholders to build effective relationships and achieve shared outcomes.
• Open to continuous learning - Demonstrable commitment to continuous learning and development, with the ability to apply and share new knowledge and skills.
• Business process improvement - Experience of supporting business process improvement through researching, mapping and documenting processes.
• Understanding different ways of delivering work - An understanding of agile and traditional delivery approaches, including how multidisciplinary teams work together to deliver outcomes.
• Analysing problems and exploring options - The ability to analyse problems, consider options and support evidence-based recommendations that meet business and user needs.
• Good standard of verbal and written communication - Strong verbal and written communication skills, with the ability to explain complex information clearly to a range of audiences.

Relevant domain experience

The successful candidate should have relevant domain experience in one or more of the following areas and must clearly outline this within their personal statement:

• Information Security
• End Point Security
• Cyber Security
• Security Operations (Technology or digital service focused)
• Networks (such as WAN and or LAN)
• Device, Hardware & User Management
• Connectivity & Access
• Identity Access Management (IDAM)
• Collaboration & Productivity Tools
• Desktop Environment & Operating Systems (OS)
• Application Services

Willingness to be assessed against the requirements for BPSS clearance.

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor. Our values are Purpose, Humanity Openness and Together.

The Civil Service is committed to attract, retain and invest in talent wherever it is found.

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience, Technical Skills and Behaviours during the assessment process.

Stage 1 - Application and sift:

• A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
• A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following criteria listed below, using a separate paragraph for each:

• Relevant domain experience
• Experience of collaborative working
• Understanding different ways of delivering work
• Business process improvement

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

A pre-sift based on the following criteria will be conducted before the sift:

• Understanding different ways of delivering work
• Business process improvement
• Relevant domain experience

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements – Experience, and the following Behaviours:

• Developing Self and Others
• Communicating and Influencing
• Working Together

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the Developing Self and Others behaviour will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application. A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Terms and Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk