Product Manager in City of Westminster

Product Manager

Location: National*

Closing Date: 27th November 2026

Interviews: 9th December 2026 onwards

Grade: Grade 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**: London: £63,343 – £70,725

National: £58,511 – £65,329

Working pattern: Full-time, Part-time, Flexible working

Contract Type: Permanent

Number of vacancies: 4

Vacancy number: 24222

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

Please note this role requires you to pass Security Check clearance. Please click on the link for details.

We’re recruiting for Product Managers here at Justice Digital, Data and Science to be part of our warm and collaborative Legal Aid Agency (LAA) and Criminal Injuries Compensation Authority (CICA) Digital teams.

This role aligns against Product Manager from the Government Digital and Data Framework.

Millions of people every year interact with MoJ services, and here at Justice Digital, Data and Science, we play an important role in making the experience of all our users simpler, faster, and better.

We have a clear vision - to deliver a world class justice system that works for all - and we’re looking for talented people to help us achieve it. Our MoJ strategy sets out our core priorities; this includes putting data at the core of our decisions and users at the heart of our services.

We are ambitious, and we need great product people to help us achieve the ambitions we have set out in our 2025 vision, delivering great outcomes through digital products. We’re looking for talented, enthusiastic and passionate individuals who are excited by the challenge of designing digital public services and providing our staff with technology at least as good as they have at home.

We need Product Managers to be a part of our highly collaborative and creative teams here at Justice Digital, Data and Science. There are various opportunities across a range of teams that are already delivering and developing great products and services across a diverse portfolio of work.

Your goal is to contribute to solving complex and often challenging problems. Whether that be:

• Contributing to helping the most vulnerable people get access to legal representation and enabling swift and reliable payments to providers by delivering sustainable and user-centred services
• Working to create a world class digital first probation service that drives down re-offending, helping to deliver critical services for frontline staff and people on probation
• Enabling the successful delivery of the prisons digital strategy by creating the tools that support the prison service in providing decent, safe, protective places to live and work, and supports prisons to protect the public and reduce re-offending
• Helping victims of violent crime access compensation by improving the services they use and giving CICA staff better tools to make fair, timely and accurate decisions

It’s an exciting and challenging time right now, you can make a considerable difference, help us to achieve great outcomes and be a part of our vibrant product community.

As well as doing great work, we’re creating a place that’s great to work in. We offer brilliant training opportunities, access to great professional networks and support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture and a place where your opinion is valued.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.

• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best‑in‑class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e‑learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

• Is the subject matter expert or owner of a single product or problem space and has a good understanding of product life cycle. By becoming experienced in all aspects of Product Management, is able to work independently in any phase of product delivery.
• Works with the business to understand their organisational goals and the user problems. Champions users’ needs, determining the changes needed & defining scope; presenting evidence‑based decisions and escalating issues only when necessary.
• Ensures that products are of a high quality, providing direction and prioritising the work for the product team. This includes the development and continual improvement (of one or more products), supporting the transition to live operational running and releasing solutions that provide early measurable value whenever possible.
• Defines and implements product level strategy to support Senior/Lead Product Managers on overall strategic direction. Is fully aware of the strategic direction that impacts your product, working alongside colleagues to ensure your products and service align to wider strategic priorities.
• Commits to and engages in self‑development activity. Promotes self‑development amongst peers and others through line management, mentorship arrangements and the MoJ Product Community.
• Builds effective and collaborative relationships. Regularly engaging and communicating with all colleagues and stakeholders across multiple business areas, cross functional team(s) and MoJ teams to support delivery.
• Execute agreed policies, pro‑actively engaging with Policy colleagues and stakeholders to ensure that product meets the policy intent. Know the political landscape so you can answer questions and know what is needed to influence operational level policy change where possible.

You will be at the core of our thriving Product community here, helping it to continually grow and succeed, playing an integral role in demonstrating your professional capability to enable others.

Person Specification

Essential

• Lifecycle Management: You understand the different phases of the product lifecycle and the impact these have on product strategy. You’ll be at least working level in this skill, with expertise in supporting the movement of a product or service from one stage of the product lifecycle to another.
• Product Management: You understand the core principles of product management and how they apply in a delivery environment. You’ll be at practitioner level in this skill, with experience working collaboratively to investigate and validate value, creating and maintaining a prioritised roadmap, managing uncertainty and scope to meet key deadlines, applying a range of product management methods, and sharing your work openly.
• Applying User–Centred Insights: You understand the importance of user‑centred design in shaping products and services. You’ll be at practitioner level in this skill, with experience using user insights to represent users in decision making, advocating for inclusive research, agreeing priorities based on user needs, and working with others to select appropriate tools to generate actionable insight.
• Stakeholder Relationship Management: You understand how effective stakeholder relationships support successful delivery. You’ll be at practitioner level in this skill, with experience working with teams to understand stakeholder needs, develop and deliver communication strategies, resolve issues, influence appropriately, and build long‑term, trusted relationships through clear and regular communication.
• Agile and Lean Practices: You understand agile and lean delivery principles and how to apply them in different contexts. You’ll be at practitioner level in this skill, with experience selecting and adapting delivery approaches, encouraging experimentation and reflective practice, supporting teams to measure and evaluate outcomes, and continuously improving ways of working.

Willingness to be assessed against the requirements for SC clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity, Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from £63,343 - £70,725 (London) and £58,511 – £65,329 (National).

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk