Head of Compliance Monitoring and Financial Crime Investigations in London

Location: London - hybrid 50%

Contract: Permanent

Hours: Full time 35 hours

Purpose of the role

We are looking for a Head of Compliance Monitoring and Financial Crime Investigations to support the Director of Compliance in formulating and implementing a formal programme of compliance monitoring assessments of Just Group’s business areas. This will provide an independent evaluation of arrangements to senior management regarding the operations of the Group’s systems and controls, to ensure the firms consistently deliver fair outcomes and meet their regulatory obligations. In this role you will lead the completion of special investigations, with specific focus on financial crime. You will also provide development support for the wider compliance function.

About Just

We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

Key Responsibilities

• Design and deliver a risk-based compliance monitoring programme covering activities regulated by the FCA, PRA, and other relevant bodies, ensuring regulatory obligations are met and findings are clearly communicated to stakeholders.
• Oversee monitoring of key financial intermediaries in partnership with Retail Compliance leadership.
• Track and follow up on identified issues to ensure timely and effective resolution.
• Lead and manage financial crime investigations, ensuring thorough and compliant outcomes.
• Ensure internal disclosures are reviewed appropriately (e.g. by MLRO/authorised individuals), with investigations documented and regulatory reporting completed where required (including NCA submissions).
• Support the Director of Compliance in developing capability across the wider compliance team.
• Produce clear, accurate, and timely reports for senior management.
• Promote a positive and proactive compliance culture across the organisation.
• Build strong relationships with internal and external stakeholders to provide guidance, influence outcomes, and support effective regulatory control frameworks.

Examples of Key Activities

• Develop and implement a risk-based compliance monitoring programme.
• Conduct monitoring activities and review findings and actions completed by other team members.
• Lead, manage, and develop a high-performing Compliance Monitoring team.
• Produce and share regular management information (MI) on monitoring outcomes, including financial crime investigations.
• Review and provide oversight of outcomes from special investigations.
• Contribute as a member of the Director of Compliance leadership team.

What we're looking for

• Proven senior-level experience in compliance within financial services, ideally including both conduct and prudential monitoring in the retail insurance sector.
• Strong expertise in financial crime investigations and relevant regulatory frameworks (e.g. AML, SARs, NCA reporting).
• Demonstrated ability to design and deliver compliance monitoring or assurance programmes.
• Experience managing and developing high-performing teams.
• Excellent analytical skills with the ability to produce clear, insightful reports for senior stakeholders.
• Strong communication and influencing skills, with the ability to build relationships and challenge effectively at all levels.
• Sound understanding of regulatory environments (e.g. FCA, PRA) and governance frameworks.
• Proven ability to manage projects and deliver outcomes within agreed timelines.
• Commercial awareness and understanding of business operations, with a pragmatic, solutions-focused approach.
• High professional integrity and a collaborative, service-oriented mindset, supported by strong IT and presentation skills.

Our behaviours

At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

What’s in it for you

• A competitive salary, pension scheme and life assurance
• 25 days annual leave plus an additional day on us for your birthday
• Private medical cover and income protection, just in case
• A generous and highly achievable bonus scheme
• Opportunities to progress your career in-role and within the company
• Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders
• A variety of employee funded benefits available via our online benefits portal
• Plus, several additional purchase options available for you and your loved ones

Explore our full range of benefits on our dedicated benefits page.

Belonging at Just

Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.

Application details

Please submit your CV using the 'apply now’ button. Shortlisted candidates will be contacted regarding next steps which may include an initial phone interview and in-person assessment.

Be Bold. Be Brilliant. Be Just.