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- Tasks: Lead a team to deliver excellent service and achieve KPIs in voids management.
- Company: Join Morgan Sindall Property Services, a leader in integrated asset management.
- Benefits: Enjoy a company van, profit share, enhanced holiday, and extensive wellbeing support.
- Why this job: Make a real impact on communities while developing your leadership skills.
- Qualifications: Level 3 trade qualification or Supervisor NVQ, with operational management experience.
- Other info: Dynamic work environment with opportunities for learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Location: St Albans
Employment type: Permanent Full Time
About The Role
Joining us as a Voids Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPIs. You will assess resource requirements and support the management of the day‑to‑day activity, ensuring that all team objectives are met within overall time, cost and budget constraints. You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You will hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You will also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dissatisfaction.
Key Attributes
- Level 3 trade qualification or Supervisor NVQ and a Blue CSCS card.
- Operational management experience/service delivery in trade role – managing operatives and subcontractors performance and KPIs.
- Experience in working at height, scaffolding etc.
- Passionate about service delivery, employee and resident engagement.
- Can do attitude and attributes perfected to deliver first‑time fix solutions.
- Delivering a compliant, safe and resilient service.
- Delivering services within budget.
- Strong track record of managing multi‑site workforces.
- No hybrid working, must be able to work from main office located in St Albans.
- Good level of written English e.g., ability to write responses to complaints.
- Good computer skills.
- Good project management skills.
- Good communication skills e.g., ability to communicate with different stakeholders at different levels.
- Ensure best practice prevails throughout the Regions activities.
About You
You must hold a UK driving licence for a minimum of 12 months. With previous experience in void delivery, you will have experience in management of direct operatives and subcontractors. You will be able to work to deadlines/targets. Holding an NVQ Level 3 in Construction Management, ideally you will hold a Gold CSCS Card.
Benefits
- Company Van (work use only)
- Profit Share
- Discretionary Annual Bonus Scheme
- 26 days Holiday plus Bank Holidays
- Enhanced Pension Plan
- Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday Schemes
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
- Company Uniform
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel.
Supervisor / Team Leader in Markyate employer: Just Size 2
Contact Detail:
Just Size 2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor / Team Leader in Markyate
✨Tip Number 1
Get to know the company inside out! Research Morgan Sindall Property Services and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and service delivery. Think about your past experiences and how they align with the role of a Voids Supervisor. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at Morgan Sindall Property Services.
We think you need these skills to ace Supervisor / Team Leader in Markyate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your operational management experience and any relevant qualifications, like your NVQ Level 3 or CSCS card, to show us you're the right fit for the Voids Supervisor role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about service delivery and how your previous experiences align with our values. Share specific examples of how you've managed teams and met KPIs in the past to really grab our attention.
Show Off Your Communication Skills: Since good communication is key for this role, make sure your written application is clear and professional. Use proper grammar and structure to demonstrate your ability to write responses to complaints and communicate effectively with different stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and you'll have access to all the latest updates about the role and our company!
How to prepare for a job interview at Just Size 2
✨Know Your Stuff
Make sure you brush up on your knowledge of void delivery and operational management. Be ready to discuss your experience managing teams, KPIs, and how you've handled complaints in the past. This will show that you're not just familiar with the role but also passionate about delivering excellent service.
✨Showcase Your Leadership Skills
As a Voids Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've coached, mentored, or motivated your team in previous roles. Highlight any successful projects where your leadership made a difference.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to team performance and conflict resolution. Prepare by thinking through how you would handle various scenarios, such as a team member not meeting their targets or a complaint from a resident. This will help you articulate your problem-solving skills effectively.
✨Communicate Clearly
Good communication is key in this role, so practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would communicate with different stakeholders, from team members to management. This will demonstrate your ability to engage with various levels within the organisation.