At a Glance
- Tasks: Manage maintenance schedules and ensure smooth operations for client services.
- Company: Join Morgan Sindall Property Services, a leader in property management.
- Benefits: Enjoy flexible working, profit sharing, and extensive wellbeing support.
- Why this job: Make a real difference in communities while building your career.
- Qualifications: Planning or scheduling experience with strong admin and customer service skills.
- Other info: Dynamic team culture focused on innovation and personal growth.
The predicted salary is between 36000 - 60000 Β£ per year.
About The Role
Joining our team, you will take ownership of and manage planned preventative maintenance (PPM) and reactive jobs using in house systems to schedule works, ensuring future appointments meet contractual Service Level Agreements; handle client calls and emails to log issues; maintain timely system updates for client and operations visibility; liaise with engineers to ensure they have necessary supplies; assist with ordering and stock management; review and upload compliance documents; monitor case workload and escalate issues to the Team Leader as needed; and adopt a continuous improvement mindset to proactively enhance operational efficiency and customer service.
About You
To come from a planning or scheduling background. Candidates Will Have The Following:
- Microsoft Office, Word & Excel abilities
- Excellent administration skills
- Excellent customer service skills
- Excellent organisation skills
- Good knowledge of repairs and maintenance sector or trade-based background
Benefits
- Profit Share Discretionary Annual Bonus Scheme
- 26 Days Holiday plus Bank Holidays
- Enhanced Pension Plan
- Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday Schemes
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success.
MSPS are proud to support the resettlement of armed forces personnel.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Repairs / Maintenance Planner in Leeds employer: Just Size 2
Contact Detail:
Just Size 2 Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Repairs / Maintenance Planner in Leeds
β¨Tip Number 1
Get to know the company inside out! Research Morgan Sindall Property Services and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
β¨Tip Number 3
Prepare for the interview by practising common questions related to planning and scheduling. Think about how your skills in administration and customer service can shine through. We want to see how you can contribute to improving operational efficiency!
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Repairs / Maintenance Planner in Leeds
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your planning or scheduling experience. We want to see how your skills align with the role, so donβt be shy about showcasing your relevant experience in repairs and maintenance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch!
Show Off Your Skills: Donβt forget to mention your Microsoft Office skills, especially Word and Excel. Weβre looking for excellent administration and customer service skills, so give us examples of how youβve used these in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets into the right hands quickly. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Just Size 2
β¨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance. Familiarise yourself with common issues, PPM processes, and the tools used in scheduling. This will show that you're not just a candidate, but someone who understands the industry.
β¨Show Off Your Organisation Skills
Since this role requires excellent organisation, prepare examples of how you've successfully managed schedules or projects in the past. Be ready to discuss specific tools or methods you used to keep everything on track.
β¨Customer Service is Key
Highlight your customer service experience during the interview. Think of scenarios where youβve resolved client issues or improved their experience. This will demonstrate that you can handle client calls and emails effectively.
β¨Ask Smart Questions
Prepare thoughtful questions about the companyβs approach to maintenance planning and how they measure success. This shows your interest in the role and helps you understand if itβs the right fit for you.