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- Tasks: Manage calls, schedule appointments, and deliver top-notch service to tenants.
- Company: Leading property services company with a focus on customer satisfaction.
- Benefits: Annual bonus, generous holiday entitlement, and health plans.
- Why this job: Join a dynamic team and make a difference in tenant experiences.
- Qualifications: Customer service experience and strong admin skills required.
- Other info: Permanent, full-time role in Chingford with growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A leading property services company is seeking a Customer Service Advisor to join their team in Greater London. The role involves managing incoming calls, scheduling appointments, and providing exceptional service to tenants.
Candidates should have:
- Experience in a customer service role
- Strong administrative skills
- The ability to manage high call volumes
Benefits include:
- A discretionary annual bonus
- Extensive holiday entitlement
- Various health plans
This is a permanent, full-time position located in Chingford.
Customer Service & Scheduling Advisor employer: Just Size 2
Contact Detail:
Just Size 2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Scheduling Advisor
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves managing high call volumes, get comfortable with handling calls. You could even role-play with a friend to simulate real-life scenarios and boost your confidence.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and keen to learn more about the role and the company. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy and ready to embrace the digital age!
We think you need these skills to ace Customer Service & Scheduling Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and administrative skills. We want to see how you've managed high call volumes in the past, so don’t be shy about showcasing those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service & Scheduling Advisor role. Share specific examples of how you've provided exceptional service in previous roles.
Show Off Your Communication Skills: Since this role involves managing calls and scheduling, we need to see your communication skills in action. Make sure your application is clear, concise, and free of any typos. It’s all about making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at Just Size 2
✨Know the Company Inside Out
Before your interview, take some time to research the property services company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about customer service, be ready to share specific examples from your past experiences. Think of situations where you handled difficult customers or resolved issues efficiently. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills.
✨Practice Handling High Call Volumes
Given that the job involves managing high call volumes, it’s a good idea to practice how you would handle multiple calls or inquiries. You could simulate this with a friend or family member. This will help you feel more confident and prepared to discuss your strategies for staying organised and calm under pressure.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, the tools they use for scheduling, or how success is measured in the role. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.
