At a Glance
- Tasks: Engage with customers post-design visit, addressing queries and guiding them towards purchase.
- Company: Join Just Shutters, the UK's largest independent retail shutter specialist.
- Benefits: Flexible hours, competitive pay starting at £13 per hour, plus commission on sales.
- Other info: Opportunity for professional growth within a thriving franchise network.
- Why this job: Make a real difference by providing exceptional customer experiences in a supportive environment.
- Qualifications: Sales or customer service experience preferred; excellent communication skills are a must.
The predicted salary is between 13 - 13 £ per hour.
Reports to: Head of Franchise
Location: Just Shutters, Southbourne Grove, Bournemouth
Looking for a flexible role that fits around your lifestyle? Join us for around 9–12 hours per week, with ideal flexi-hours that work for you while earning some extra cash. This isn't your traditional sales role—there are no cold calls. Instead, you'll be speaking with customers after their home design visit, understanding their experience, exploring any objections they may have, and helping them take the next step. If you're a great communicator who enjoys meaningful conversations and making a real difference, we'd love to hear from you!
The role will focus on contacting customers who have had quotations created but not yet purchased. During the journey, you will not only follow up on quotations and support sales opportunities, but also ensure every prospective customer receives a best-in-class experience with you. The role pays from £13 per hour and for every converted quote to order you will receive 0.5% from the sale amount.
Core Responsibilities
- Relationship Building: Build strong relationships with prospective customers through phone, email, and follow-up material communication.
- Sales Pipeline Management: Efficiently manage and maintain the sales pipeline, ensuring each lead is followed up, qualified and converted into successful orders. Track interactions and progress using the CRM system.
- Customer service: Ensure all enquiries are handled professionally, efficiently, positively and in line with the Just Shutters culture and brand.
- Collaboration: Work closely with the wider franchise owners and Business Support team to ensure a seamless customer experience.
About Us
Just Shutters is the UK’s largest independent retail shutter specialist and a trusted, customer-focused company with a thriving network of 20 franchisees. We’re known for beautifully crafted plantation shutters, expert advice and outstanding customer service, with over 4,000 happy homeowners rating us 9.9/10 on Checkatrade. We’ve built our reputation on delivering bespoke, made-to-measure shutters that are expertly installed and built to last. With one of the widest ranges of plantation shutters in the UK, we offer an extensive choice of styles, colours and finishes to suit every home, including exclusive signature ranges that combine innovation with timeless design. At Just Shutters, our customers are at the heart of everything we do. From the first design visit to final installation, we’re committed to providing a personal, professional and pressure-free experience. Our strong systems, caring approach and commitment to innovation continue to drive growth across our franchise network, while creating opportunities for our team to develop professionally and grow alongside the business.
About You
- Previous experience in sales, customer service, or lead management is preferred.
- Excellent communication and interpersonal skills.
- Confident speaking with customers over the phone and via email.
- Highly organised with strong attention to detail.
- Positive, proactive, and professional approach.
Sales Development Representative employer: Just Shutters Business
Just Shutters is an exceptional employer that prioritises flexibility and work-life balance, offering a part-time Sales Development Representative role with hours tailored to fit your lifestyle. Our supportive work culture fosters meaningful conversations and personal growth, ensuring every team member can thrive while contributing to our mission of delivering outstanding customer experiences. With a strong commitment to innovation and a reputation for excellence, you'll be part of a dedicated team that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like Just Shutters Business looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like Just Shutters Business. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at Just Shutters Business and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at Just Shutters Business
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research Just Shutters Business’s Products and Customers
Dig deep into what Just Shutters Business sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for Just Shutters Business’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
