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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth operations.
- Company: Join a thriving manufacturing business in Ipswich with a supportive culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact by guiding a team and enhancing customer experiences.
- Qualifications: Experience in administration and team leadership is a plus.
- Other info: Fast-paced environment with a focus on development and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Just Recruitment is looking for a Sales Office Administration Supervisor to join a manufacturing business in Ipswich. Reporting to the Sales Office Management Team, the postholder will provide essential support to the business by overseeing the administration team's operations and supporting individual and team performance through guidance, training, feedback and ongoing support. A key emphasis of the role is the management of the customer approval and onboarding process from start to completion, requiring proactive liaison with customers and internal stakeholders, collation and review of required information, and ensuring all new and existing customer applications remain on track.
Key Responsibilities
- Taking full accountability for the team and its output – managing day to day workload within agreed KPI’s in line with growing business demands.
- Supervising the Sales Office Administration team, ensuring high customer service standards and company procedures are being met.
- Providing structured training and guidance to pro‑actively encourage individual and team development to ensure succession planning.
- Actively working with other supervisors and management to ensure a consistent approach within the department.
- Providing an empathetic and emotionally intelligent approach to demonstrate a positive, nurturing and encouraging supervisory style.
- Primary point of contact for new potential approved contractors (customers) throughout the approval process with pro‑active and professional communication.
- Issue of pre‑qualification questionnaires and managing customer queries in relation to completing documentation.
- Review of Customer submissions for completeness, grading of responses.
- Liaison with relevant colleagues/departments relating to specialist information & set up.
- Tracking of the approval process to meet deadlines and managing communications to all parties.
Key skills / qualifications / criteria
- Team spirited and proactive approach with "can do" attitude and ability to motivate others.
- Sound administrative experience.
- Previous supervisory or team leadership experience desirable.
- Excellent organisational abilities including prioritisation of team workload to meet KPI’s.
- Ability to provide a high level of accuracy and attention to detail.
- Proven analytical skills and problem‑solving ability.
- Ability to work within a fast‑paced environment to meet deadlines.
Working Hours & Conditions
Full time: Monday – Friday (9:00 am – 5:00 pm). Hybrid working available after successful completion of the probationary period (minimum of 3 days in the office, up to 2 days at home).
Sales Office Administration Supervisor in Ipswich employer: Just Recruitment Group
Contact Detail:
Just Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administration Supervisor in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Sales Office Administration Supervisor role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, culture, and recent news. We want you to walk in feeling confident and ready to show how you can contribute to their team and meet those KPIs!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you articulate your experience and skills, especially around team leadership and customer service, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that job!
We think you need these skills to ace Sales Office Administration Supervisor in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Office Administration Supervisor role. Highlight your relevant experience in administration and team leadership, and show us how your skills align with the job description.
Showcase Your Team Spirit: We love a team player! In your application, emphasise your ability to motivate others and your proactive approach. Share examples of how you've successfully led a team or improved processes in previous roles.
Be Detail-Oriented: Attention to detail is key for this role. When submitting your application, double-check for any typos or errors. A polished application reflects your organisational skills and commitment to quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Just Recruitment Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Office Administration Supervisor role. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be ready to discuss your previous leadership experiences. Prepare examples of how you've motivated a team, handled conflicts, or provided training. Highlighting your empathetic and supportive approach will resonate well with the interviewers.
✨Demonstrate Your Organisational Abilities
The job requires excellent organisational skills, so come prepared with examples of how you've managed workloads and prioritised tasks in a fast-paced environment. You could even share a specific instance where you successfully met tight deadlines while maintaining high standards.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.
