At a Glance
- Tasks: Support and modernise IT systems while embracing cutting-edge technologies.
- Company: Join a forward-thinking engineering manufacturer in Tiverton, Devon.
- Benefits: Competitive salary, 25 days holiday, healthcare cashback, and flexible working options.
- Other info: Opportunity for hybrid work after probation and travel to UK/European sites.
- Why this job: Take your career to the next level with hands-on experience in a dynamic environment.
- Qualifications: Experience in IT support, Microsoft 365, and cloud technologies is essential.
The predicted salary is between 40500 - 49500 £ per year.
The Just Recruitment Group Ltd is currently recruiting for an Infrastructure Support Engineer for an engineering manufacturer, based in Tiverton, Devon.
An experienced Infrastructure engineer is required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices.
This role would suit an all-rounder seeking to move into a 3rd line support and engineering position, offering extensive experience in IT.
This is a great opportunity to take the next step in your career as the company embrace modern workplace technologies and see to invest across the IT estate.
Ideally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements.
The postholder will be supporting modernising every aspect of the IT estate from technology to process.
They will be instrumental in guiding the implementation, selection of the technology and ultimately providing the technical expertise to fulfil the requirement.
You will be supporting a Wintel based on premises infrastructure with an overall strategy of 'serverless computing' with cloud-based technologies forming the future of the infrastructure.
Analysing this existing infrastructure and suggesting / researching improvements that align with the overall strategy.
Ensuring cybersecurity objectives are met along the way.
You will be required to assist the support desk team with end user support escalations and be a key player in redefining how IT services are delivered and supported.
You will be monitoring and maintaining all aspects of the infrastructure, so experience of preventive maintenance and predictive failure analysis will be required.
Key requirements / Skills
Essential
- IT Helpdesk and end user support experience
- Microsoft 365 Administration
- User and License
- Share Point
- Exchange
- Microsoft Cloud Technologies
- Intune (Autopilot deployments)
- Entra (apps, security & governance incl. MFA and Conditional access)
- Windows Server (Apply online only
- Server hardware (servers/storage)
- Active directory,
- Hyper-V
- Familiar with firewall configuration fundamentals.
- Experience of backup methodologies and management.
Desirable
- Networking (DNS, DHCP, TCP, IP/ Subnetting and Vlans,
- Cyber Essential Certification (process and implementation)
- Cloud delivered Vo IP systems (Teams Voice)
- SQL Server
- Veeam / Backup technologies in general
Ideally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements.
Daily duties will include
- Undertake project related tasks designed to improve and support the IT estate.
- Participate in change management activities to ensure services are delivered in a coordinated and supported manner.
- Assist IT support team with escalations related to IT systems outside their remit.
Producing documentation as required to assist with and improve their workflows and those of the wider company.
- Support end user movement activities (starter / mover / leaver). Incl. device and account provision.
- Monitor and maintain the infrastructure, undertake regular patch / upgrade activities.
- Identify areas and processes that can be automated and streamlined.
- Monitor and respond to security incidents. Providing remediation as well as continuous improvement in this area.
Working hours are 9.00am to 5.00pm Monday to Friday with some flexibility for occasional work outside of core hours for upgrades / maintenance.
Some travel to UK and European branch sites may be required from time to time.
Due to the operational requirement this is primarily a site-based role, however, some hybrid working is available after probation and for project-based work.
Benefits
- In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking.
- #J-18808-Ljbffr
Infrastructure Support Engineer employer: Just Recruitment Group
The Just Recruitment Group Ltd offers a dynamic and supportive work environment for the Senior Injection Moulding Technician role in Sudbury, Suffolk. With a focus on employee growth and development, the company provides opportunities for skill enhancement and career progression, all while fostering a collaborative culture that values innovation and quality. Employees enjoy a structured shift pattern that promotes work-life balance, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Support Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Just Recruitment Group or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Just Recruitment Group.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Just Recruitment Group.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Just Recruitment Group that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Infrastructure Support Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Just Recruitment Group.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Just Recruitment Group and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Just Recruitment Group
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Just Recruitment Group uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
