At a Glance
- Tasks: Coordinate customer service calls and manage parts orders for a leading equipment producer.
- Company: Join a top global company known for its specialist equipment and supportive team.
- Benefits: Enjoy competitive pay, flexible hours, and overtime opportunities on weekends.
- Other info: Great opportunity for career growth in a dynamic work environment.
- Why this job: Be the vital link between customers and technicians, making a real difference every day.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 25000 - 30000 £ per year.
The Just Recruitment Group Ltd is currently recruiting for a Service Helpdesk Coordinator for their client based in Great Dunmow, Essex, who are a leading producer of specialist equipment worldwide.
Operational hours Monday to Friday 8.00am - 6.00pm (Rota for alternate working either 8.00am - 5.00pm or 9.00am - 6.00pm) 1 weekend in 4 (Saturdays 8.00am - 4.00pm and Sundays 8.00am - 1.30pm) paid at time and a half.
Duties will include:
- Receiving calls from customers to report breakdowns
- Receiving and processing parts orders
- Updating Key Account call reports as required
- Invoicing third party contractors when required for service/installation works
- Dispatching calls to Field Service Technicians
- Raising quotations and chasing when outstanding
- Issuing of daily/weekly call reports to relevant customers
- Raising purchase orders as required
For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB67.
Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Service Helpdesk Coordinator in Essex employer: Just Recruitment Group
The Just Recruitment Group Ltd offers a dynamic and supportive work environment for the Senior Injection Moulding Technician role in Sudbury, Suffolk. With a focus on employee growth and development, the company provides opportunities for skill enhancement and career progression, all while fostering a collaborative culture that values innovation and quality. Employees enjoy a structured shift pattern that promotes work-life balance, making it an excellent choice for those seeking meaningful and rewarding employment.
