Service Centre Administrator in Bury St Edmunds

Service Centre Administrator in Bury St Edmunds

Bury St Edmunds Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage product intake, maintain a clean workspace, and support the engineering workshop.
  • Company: Reputable business near Bury St Edmunds with a strong team culture.
  • Benefits: Full-time hours, potential for FLT training, and a supportive work environment.
  • Why this job: Join a dynamic team and gain hands-on experience in a fast-paced setting.
  • Qualifications: Good communication skills, ability to lift heavy items, and attention to detail.
  • Other info: Driving required due to location; Monday to Friday, 40 hours per week.

The predicted salary is between 24000 - 36000 Β£ per year.

Just Recruitment is working with a well-regarded business based near Bury St Edmunds - looking to add a Service Centre Administrator to their team. You will be responsible for booking in all the products that enter the warehouse.

Duties include:

  • Unload any delivery vehicle, ensuring that all products are booked in using correct product codes during the intake process and ensuring discrepancies are highlighted.
  • Advise the Service Centre Supervisor of any products that have been booked in for special attention.
  • Maintain a clean working area including IT equipment, to ensure a high level of Health and Safety is present.
  • Provide details on progress of repairs when requested by Customer Care.
  • Process Return to Stock (RTS) in accordance with the correct process.
  • Work at a timely pace to ensure that sufficient repairs are available for the engineering workshop.
  • Complete manual warehouse orientated tasks, including lifting potentially heavy items, in line with the department's needs.
  • Work towards a FLT license, preferably Counterbalance, in line with the department's needs.
  • Maintain customer delivery spreadsheets.

Skills/Qualifications:

  • Good English verbal and written communication skills.
  • Able to lift heavy product items.
  • Ability to work on own initiative and be a decision maker within scope of role.
  • The person needs to have an eye for detail, be accurate and diligent at all times.
  • Able to develop product knowledge.
  • Take responsibility for the work produced and be proactive to ensure deadlines are met.
  • Intuitive, working transparently if there is any delay.
  • Able to drive a PPT, Counterbalance (Desirable).

Please note due to location you will need to drive. Monday- Friday 40 hours per week.

Service Centre Administrator in Bury St Edmunds employer: Just Recruitment Group

Join a well-regarded business near Bury St Edmunds as a Service Centre Administrator, where you will thrive in a supportive work culture that values accuracy and diligence. With opportunities for personal growth, including the potential to obtain a FLT license, you will be part of a team that prioritises health and safety while ensuring a clean and efficient working environment. This role offers meaningful employment with a focus on employee development and a commitment to excellence.
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Contact Detail:

Just Recruitment Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Centre Administrator in Bury St Edmunds

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to the Service Centre Administrator role. We recommend doing mock interviews with friends or family to build your confidence and get feedback.

✨Tip Number 3

Showcase your skills! Bring examples of how you've handled similar tasks in previous roles, especially those that highlight your attention to detail and ability to work independently. This will help you stand out during interviews.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Service Centre Administrator in Bury St Edmunds

Product Booking
Attention to Detail
Health and Safety Awareness
Communication Skills
Problem-Solving Skills
Manual Handling
Initiative
Time Management
Product Knowledge Development
Proactivity
PPT Operation
Counterbalance Forklift License (Desirable)

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Service Centre Administrator role. Highlight any relevant experience, especially in warehouse operations or customer service, and don’t forget to mention your attention to detail!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your ability to work independently and your proactive approach to problem-solving.

Show Off Your Skills: Don’t be shy about showcasing your skills! If you have experience with lifting heavy items or using warehouse equipment, make sure to include that. It’s all about proving you can handle the physical demands of the job.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!

How to prepare for a job interview at Just Recruitment Group

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Service Centre Administrator. Familiarise yourself with the tasks like booking in products, handling discrepancies, and maintaining health and safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Communication Skills

Since good verbal and written communication is key for this position, prepare to demonstrate these skills during the interview. You might be asked about how you would communicate with the Customer Care team or report issues to the Service Centre Supervisor. Practise clear and concise responses to showcase your abilities.

✨Highlight Your Attention to Detail

The job requires a keen eye for detail, so be ready to discuss examples from your past experiences where you've successfully managed tasks that required accuracy. Whether it’s booking in products or processing returns, share specific instances that illustrate your diligence and thoroughness.

✨Prepare for Practical Questions

Expect some practical questions related to the manual tasks involved in the role, such as lifting heavy items or working with warehouse equipment. Think about how you would approach these tasks safely and efficiently, and be prepared to discuss any relevant experience you have, especially if you have worked in similar environments before.

Service Centre Administrator in Bury St Edmunds
Just Recruitment Group
Location: Bury St Edmunds

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