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- Tasks: Join a small team to modernise IT systems and support infrastructure.
- Company: Innovative engineering manufacturer in Tiverton, Devon.
- Benefits: Competitive salary, 25 days holiday, pension, healthcare cashback, and free parking.
- Why this job: Take your career to the next level with cutting-edge technologies and impactful projects.
- Qualifications: Experience in IT support, Windows Server, and cyber security knowledge.
- Other info: Flexible working hours and opportunities for travel to branch sites.
The predicted salary is between 30000 - 40000 £ per year.
The Just Recruitment Group Ltd is currently recruiting for an Infrastructure Support Analyst for an engineering manufacturer, based in Tiverton, Devon. An experienced Infrastructure engineer is required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practices.
This role would suit an all-rounder seeking to move into a 3rd line support and engineering position, offering extensive experience in IT. This is a great opportunity to take the next step in your career as the company embraces modern workplace technologies and seeks to invest across the IT estate.
Ideally coming from a support background, the postholder will be well versed in providing customer focused IT and have an appreciation of end-user requirements. The postholder will be supporting modernising every aspect of the IT estate. You will be supporting a Wintel based on premises infrastructure with an overall strategy of 'serverless computing'. Analysing this existing infrastructure and suggesting/researching improvements that align with the overall strategy. Cyber Security will be a core part of the role and experience in this area is essential.
You will be required to assist the support desk team with end user support escalations and be a key player in redefining how IT services are delivered and supported. You will be monitoring and maintaining all aspects of the infrastructure, so experience of preventive maintenance and predictive failure analysis will be required.
Key requirements / Skills:- Windows Server
- Active Directory
- Hyper-V
- Office / Microsoft 365 (F through E suites)
- Microsoft Cloud technologies: Intune, Defender, Entra Etc.
- Modern identities and security (2FA etc.)
- Azure (PaaS, IaaS). Security and Governance.
- Deep Knowledge of Networking (DNS, DHCP, TCP, IP/Subnetting, Vlans, 802.1X, Routing and SD-WAN) with exposure to multiple switch vendors, with HP/Aruba & Unifi in use across the organisation.
- Enterprise WiFi deployments (802.1x / Certificate based) as well as guest and BYOD access requirements.
- Familiar with firewall configuration fundamentals and advanced threat hunting.
- Experience with security tools and general vulnerability management, both at the perimeter and client.
- Experience of backup methodologies and management.
- Produce documentation for end users and the support desk.
- IT Helpdesk Experience.
- Cyber Essential Certification
- Experience with ISO 27001
- Traditional and Cloud delivered Phone Systems
- SQL Server
- Veeam
- Rubrik
Daily duties will include the monitoring and maintenance of the infrastructure and undertaking regular patch/upgrade activities. Assist the IT support team with end-user queries (infrastructure related) and assist in configuring end user devices (new hardware/policy/compliance management).
Working hours are 9.00am to 5.00pm Monday to Friday with some flexibility for occasional work outside of core hours for upgrades/maintenance. Some travel to branch sites may be required from time to time.
In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking.
For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB46. Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
3rd Line Infrastructure & Security Engineer employer: Just Recruitment Group
Contact Detail:
Just Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Infrastructure & Security Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in infrastructure and security. This can really set you apart from other candidates when you're chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Windows Server, Azure, and networking. Practice explaining your thought process clearly, as communication is key in this role.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace 3rd Line Infrastructure & Security Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with Windows Server, Azure, and any relevant security tools to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about infrastructure and security. Share specific examples of how you've modernised IT systems or improved security measures in previous roles to grab our attention.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've successfully resolved complex IT issues or improved processes. We love candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Just Recruitment Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft Cloud technologies. Be ready to discuss how you've used these tools in past roles and how they can be applied to modernising IT systems.
✨Showcase Your Cyber Security Savvy
Since cyber security is a core part of the role, prepare to talk about your experience with security tools and vulnerability management. Think of specific examples where you've implemented security measures or dealt with threats.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've approached troubleshooting in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills, especially in predictive failure analysis.
✨Engage with End-User Focus
As this role involves supporting end-users, think about how you've provided customer-focused IT support in the past. Share examples of how you've understood user requirements and improved their experience with IT services.