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For Companies At a Glance
- Tasks: Lead a team to ensure smooth technical operations and support product development.
- Company: Join a growing organisation in Sudbury with a strong commitment to innovation.
- Benefits: Enjoy a competitive salary and a fantastic working environment.
- Why this job: Be part of a dynamic team that aligns technology with business goals and drives impactful projects.
- Qualifications: Experience in project management, technical support, and knowledge of compliance standards required.
- Other info: This is a site-based role, perfect for those who thrive in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Just Recruitment is working with a growing organisation based in Sudbury, they are looking to add a Technical Support Supervisor to their long-standing team.Due to business growth, this newly created position is responsible for supporting technical operations to ensure the smooth functioning of the technical systems, processes and projects under the guidance of the division business leader.The role is crucial in aligning the company's technical capabilities with business goals ensuring that the products are designed and manufactured/assembled to operate effectively and securely.Candidates will need to demonstrate experience of project management and implementation, technical experience and industry best practices. They will need to show knowledge of compliance with relevant laws, regulations and industry standards. Key candidate requirements:Have troubleshooting skills to investigate and resolve technical issues relating to productsProvide technical support and training to other team members including salesSupport the development and implementation of new productsAbility to produce accurate bills of materials (BOMS) and standard operating procedures (SOPs) Experience of computer aided design (CAD) and ability to produce product drawingsBasic software programming skills would be an advantage Sound understanding of electronicsThis is a site based role.Offering a very competitive package and great working environment
Technical Support Supervisor employer: Just Recruitment Group Ltd
Contact Detail:
Just Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Supervisor
✨Tip Number 1
Familiarise yourself with the latest industry standards and compliance regulations relevant to technical support. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Brush up on your troubleshooting skills by working on real-life scenarios or case studies. Being able to discuss specific examples of how you've resolved technical issues will set you apart from other candidates.
✨Tip Number 3
If you have experience with project management, prepare to discuss your approach to managing technical projects. Highlight any successful implementations you've led, as this will showcase your leadership capabilities.
✨Tip Number 4
Get comfortable with CAD software and practice creating product drawings. Being able to demonstrate your proficiency in this area during discussions can significantly enhance your candidacy for the Technical Support Supervisor role.
We think you need these skills to ace Technical Support Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Technical Support Supervisor position. Tailor your application to highlight relevant experience in project management, technical support, and compliance with industry standards.
Highlight Relevant Experience: In your CV and cover letter, emphasise your troubleshooting skills and any previous experience providing technical support or training. Mention specific projects where you have successfully implemented new products or processes.
Showcase Technical Skills: Make sure to include your experience with computer-aided design (CAD) and any software programming skills you possess. Providing examples of how you've used these skills in past roles can strengthen your application.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also conveys your enthusiasm for the role. Discuss how your background aligns with the company's goals and how you can contribute to their technical operations.
How to prepare for a job interview at Just Recruitment Group Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your technical skills and experience during the interview. Be prepared to discuss specific projects you've managed, particularly those that involved troubleshooting and resolving technical issues.
✨Demonstrate Project Management Skills
Since the role involves project management, come equipped with examples of how you've successfully led projects in the past. Discuss your approach to implementation and how you ensure alignment with business goals.
✨Familiarise Yourself with Compliance Standards
Research relevant laws, regulations, and industry standards that apply to the role. Being able to discuss these during the interview will show your understanding of the importance of compliance in technical operations.
✨Prepare for Technical Questions
Expect questions related to CAD, BOMs, SOPs, and basic programming. Brush up on these topics and be ready to demonstrate your knowledge, as this will be crucial for the role.
