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- Tasks: Coordinate service helpdesk operations and support customers with specialist equipment queries.
- Company: Join a leading global producer of innovative specialist equipment.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Why this job: Be the go-to person for customer support and make a difference in their experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Work Monday to Friday with occasional weekend shifts for extra pay.
The predicted salary is between 28800 - 43200 £ per year.
The Just Recruitment Group Ltd is currently recruiting for a Service Helpdesk Coordinator for their client based in Great Dunmow, Essex, who are a leading producer of specialist equipment worldwide.
Operational hours are Monday to Friday 8.00am - 6.00pm (Rota for alternate working either 8.00am - 5.00pm or 9.00am - 6.00pm) and 1 weekend in 4 (Saturdays 8.00am - 4.00pm and Sundays 8.00am - 1.30pm) paid at time and a half.
Service Helpdesk Coordinator employer: Just Recruitment Group Ltd
Contact Detail:
Just Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Helpdesk Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Service Helpdesk Coordinator role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience and achievements relevant to the role. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Service Helpdesk Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Helpdesk Coordinator role. Highlight relevant experience and skills that match the job description, like customer service or technical support. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: As a Service Helpdesk Coordinator, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Just Recruitment Group Ltd
✨Know the Company Inside Out
Before your interview, make sure you research The Just Recruitment Group Ltd and their client. Understand their products, values, and what makes them a leader in specialist equipment. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Service Helpdesk Coordinator, you'll be dealing with customers regularly. Prepare examples from your past experiences where you've successfully resolved issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common challenges faced in a helpdesk role and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
