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- Tasks: Lead a dynamic team, ensuring top-notch customer service and smooth onboarding processes.
- Company: Join a thriving manufacturing business in Ipswich with a supportive culture.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact by guiding a team and enhancing customer experiences.
- Qualifications: Experience in administration and team leadership; a proactive, can-do attitude is essential.
- Other info: Fast-paced environment with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Just Recruitment is looking for a Sales Office Administration Supervisor to join a manufacturing business in Ipswich. Reporting to the Sales Office Management Team, the postholder will provide essential support to the business by overseeing the administration team's operations and supporting individual and team performance through guidance, training, feedback and ongoing support.
A key emphasis of the role is the management of the customer approval and onboarding process from start to completion, requiring proactive liaison with customers and internal stakeholders, collation and review of required information, and ensuring all new and existing customer applications remain on track.
Duties include:
- Taking full accountability for the team and its output - managing day to day workload within agreed KPI's in line with growing business demands.
- Supervising the Sales Office Administration team, ensuring high customer service standards and company procedures are being met.
- Providing structured training and guidance to pro-actively encourage individual and team development to ensure succession planning.
- Actively working with other supervisors and management to ensure a consistent approach within the department.
- Providing an empathetic and emotionally intelligent approach to demonstrate a positive, nurturing and encouraging supervisory style.
- Primary point of contact for new potential approved contractors (customers) throughout the approval process with pro-active and professional communication.
- Issue of pre-qualification questionnaires and managing customer queries in relation to completing documentation.
- Review of Customer submissions for completeness, grading of responses.
- Liaison with relevant colleagues/departments relating to specialist information & set up.
- Tracking of the approval process to meet deadlines and managing communications to all parties.
Key skills / qualifications / criteria:
- Team spirited and proactive approach with 'can do' attitude and ability to motivate others.
- Sound administrative experience.
- Previous supervisory or team leadership experience desirable.
- Excellent organisational abilities including prioritisation of team workload to meet KPI's.
- Ability to provide a high level of accuracy and attention to detail.
- Proven analytical skills and problem-solving ability.
- Ability to work within a fast-paced environment to meet deadlines.
Full time: Monday - Friday (9:00am - 5:00pm). Hybrid Working available after successful completion of probationary period (min. of 3 days in the office, up to 2 days at home).
Sales Office Administration Supervisor in Ipswich employer: Just Recruitment Group Ltd
Contact Detail:
Just Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Administration Supervisor in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Office Administration Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of your previous work or achievements. This could be anything from reports you've managed to feedback from customers that highlight your excellent service.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Sales Office Administration Supervisor in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Office Administration Supervisor role. Highlight your supervisory experience and any relevant administrative skills to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your proactive approach and team spirit!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage teams and meet KPIs. We love seeing numbers and results that back up your claims!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Just Recruitment Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the key responsibilities like managing the customer approval process and supporting your team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be ready to discuss your previous leadership experiences. Think of specific examples where you've motivated others or improved team performance. This will demonstrate your capability to lead and develop a team effectively.
✨Emphasise Your Communication Skills
Effective communication is crucial for this position. Prepare to talk about how you've successfully liaised with customers and internal stakeholders in the past. Highlight any instances where your proactive communication made a difference in a project or process.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your analytical skills and problem-solving abilities. Think of scenarios where you've tackled challenges, especially in a fast-paced environment. This will show that you can handle the demands of the role while maintaining high standards.
