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For Companies At a Glance
- Tasks: Coordinate installations and provide top-notch customer service daily.
- Company: Join a well-established business in Witham with a friendly, dynamic team.
- Benefits: Enjoy a Monday to Friday schedule with a supportive work environment.
- Why this job: Be part of a team that values customer satisfaction and teamwork.
- Qualifications: Experience in customer service and administration is essential.
- Other info: Perfect for those who thrive under pressure and love helping others.
The predicted salary is between 24000 - 36000 £ per year.
Just Recruitment is partnering with a well-established and successful business in Witham to recruit an Installation Coordinator to join their long-standing team. The successful candidate will be able to demonstrate a genuine desire to provide strong and consistent customer satisfaction and provide administrative support to all departments within the business. The ideal candidate will become part of our friendly, dynamic team and help set us apart from the competition by providing telephone and administration support to a high standard.
Responsibilities Include:
- Speaking with customers regarding enquiries.
- Ensuring calls and emails are answered in a timely professional manner, ensuring the required customer experience is always delivered.
- Understanding the customers' demands and needs and providing solutions to meet those demands and needs.
- Provide administration support to the Service & Installations departments.
The candidate should have proven experience and capability in the following areas:
- Experience of working in a customer service environment.
- Proven experience in an administrative role.
- Computer literate.
- Great verbal and written communication skills.
- Good attention to detail.
- Must be organised to perform multiple tasks calmly and efficiently under pressure.
- A calm, understanding person to handle the occasional difficult customer.
Monday- Friday 8am - 16.00pm
Locations
Installation Coordinator in Witham, Essex employer: Just Recruitment Group Ltd
Contact Detail:
Just Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Coordinator in Witham, Essex
✨Tip Number 1
Familiarise yourself with the company’s values and customer service philosophy. This will help you align your responses during interviews and demonstrate that you understand what they prioritise in their customer interactions.
✨Tip Number 2
Prepare specific examples from your past experiences where you successfully handled customer enquiries or administrative tasks. Being able to share these stories will showcase your skills and how you can contribute to their team.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since the role involves a lot of customer interaction, being articulate and confident on calls will set you apart from other candidates.
✨Tip Number 4
Research common challenges faced in installation coordination roles. Understanding these issues will allow you to discuss potential solutions during your interview, showing that you’re proactive and ready to tackle the job head-on.
We think you need these skills to ace Installation Coordinator in Witham, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administrative roles. Use specific examples that demonstrate your ability to handle multiple tasks and provide excellent customer satisfaction.
Craft a Strong Cover Letter: Write a cover letter that reflects your genuine desire to contribute to the team. Mention how your skills align with the responsibilities of the Installation Coordinator role, particularly your communication skills and attention to detail.
Showcase Relevant Experience: In your application, emphasise any previous roles where you provided administrative support or worked directly with customers. Highlight situations where you successfully resolved issues or improved customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Just Recruitment Group Ltd
✨Showcase Your Customer Service Skills
Since the role requires strong customer service abilities, be prepared to share specific examples of how you've successfully handled customer enquiries or resolved issues in the past. Highlight your approach to ensuring customer satisfaction.
✨Demonstrate Your Organisational Skills
The job involves managing multiple tasks efficiently. During the interview, discuss your methods for staying organised and prioritising tasks, especially under pressure. You might want to mention any tools or techniques you use to keep track of your workload.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing conflicting priorities. Practise your responses to these scenarios to show your problem-solving skills and calm demeanour.
✨Research the Company Culture
Understanding the company's values and culture can help you align your answers with what they are looking for. Familiarise yourself with their mission and any recent news about them, so you can express why you want to be part of their friendly, dynamic team.
