At a Glance
- Tasks: Install, maintain, and troubleshoot cutting-edge capital equipment across the South West.
- Company: Join a leading organisation in the capital equipment sector with a supportive team.
- Benefits: Competitive salary, healthcare, pension scheme, and ongoing training opportunities.
- Why this job: Be part of a dynamic team, work with new technologies, and build lasting customer relationships.
- Qualifications: Level 3 qualification in electrical installation or relevant experience in field service.
- Other info: Opportunities for career progression and continuous professional development.
The predicted salary is between 30000 - 42000 £ per year.
Just Recruitment is working with a growing business, at the forefront of their sector, looking to add a Field Service Engineer to their team – covering the South West – including Somerset, Wiltshire, Berkshire, Hampshire and surrounding.
The key purpose of this role is to be responsible for the Installation, Commissioning, service, repair, breakdown and maintenance of our range of capita equipment in a variety of environments, located in the South West.
Duties include: Installation, commissioning, maintenance, and fault finding of a wide range of different manufactured and third-party equipment Provide user training to end clients when required Provide feedback to customers on any issues raised during a commissioning, maintenance, or fault-finding visit
To be considered for this exciting role you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of level 3 or above in electrical installation/ Engineering/maintenance or another relevant technical discipline with 3 years\’ experience. Alternatively, a gold card electrician would be considered along with 2391 testing and inspection. Applicants are welcome from a wide range of equipment backgrounds. You must have impeccable customer service skills and a confident and professional manner in customer facing environments.
Key requirements: Previous experience of performing in a technical field service team Clear and concise written and spoken communication skills Ability to present information in a structured and balanced way Good working knowledge of Word, Excel Ability to work as part of a team Positive \’can-do\’ attitude Problem solver – ability to engineer solutions on the job Ability to work and manage in a high-pressure environment Work autonomously taking initiative to resolve customer issues Willing to travel and work unsocial hours when needed Some overnight stays required
Benefits: This is an excellent opportunity to join a world class organisation. You will be joining a national team of Field Service personnel who take great pride in their work and who aim to build upon long term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career within the department and into the wider company. In return, the successful applicant will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including competitive salary, company healthcare package, contributory pension scheme, phone, and laptop, along with the opportunity to progress your career within a market leading organisation
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Field Service Engineer - South West employer: Just Recruitment Group Ltd
Contact Detail:
Just Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - South West
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t shy away from LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Engineer role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to field service roles. Think about your past experiences and how they relate to the job description. We want you to showcase your problem-solving skills and customer service prowess!
✨Tip Number 3
Don’t forget to research the company! Knowing their products and services inside out will help you stand out during interviews. We’re all about showing genuine interest, so let them know you’re excited about the opportunity to work with their capital equipment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board as a Field Service Engineer!
We think you need these skills to ace Field Service Engineer - South West
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience in installation, commissioning, and maintenance of capital equipment. We want to see how your background fits with what we do!
Show Off Your Skills: Don’t forget to showcase your impeccable customer service skills and problem-solving abilities. Use specific examples from your past roles to demonstrate how you’ve tackled challenges in high-pressure environments.
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Explain why you’re excited about this role and how your experience aligns with our needs. Keep it concise but impactful – we love a good story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Just Recruitment Group Ltd
✨Know Your Equipment
Make sure you brush up on the specific capital equipment you'll be working with. Familiarise yourself with both the technical specifications and common issues that arise. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since impeccable customer service is key for this position, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you resolved issues or provided training, as these experiences will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've had to troubleshoot or engineer solutions on the job. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approached challenges and what the outcomes were.
✨Prepare for Technical Questions
Expect some technical questions related to electrical installation and maintenance. Brush up on your knowledge of relevant standards and practices, and be prepared to explain your thought process when diagnosing faults or performing installations.