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- Tasks: Join us as a Field Service Engineer, installing and maintaining cutting-edge equipment across the South.
- Company: Be part of a growing business leading the way in capital equipment solutions.
- Benefits: Enjoy competitive pay, healthcare, a pension scheme, and ongoing training opportunities.
- Why this job: Work with innovative technology, build customer relationships, and grow your career in a supportive environment.
- Qualifications: You need a Level 3 qualification in electrical installation or relevant experience in field service.
- Other info: Willingness to travel and work unsocial hours is required; overnight stays may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
Just Recruitment is working with a growing business, at the forefront of their sector, looking to add a Field Service Engineer to their team - covering the South, including Somerset, Wiltshire, Berkshire, Hampshire, Surrey and surrounding areas.
The key purpose of this role is to be responsible for the installation, commissioning, service, repair, breakdown and maintenance of our range of capital equipment in a variety of environments, located in the South.
Duties include:
- Installation, commissioning, maintenance, and fault finding of a wide range of different manufactured and third-party equipment
- Provide user training to end clients when required
- Provide feedback to customers on any issues raised during a commissioning, maintenance, or fault-finding visit
To be considered for this exciting role you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of level 3 or above in electrical installation/engineering/maintenance or another relevant technical discipline with 3 years' experience. Alternatively, a gold card electrician would be considered along with 2391 testing and inspection. Applicants are welcome from a wide range of equipment backgrounds.
You must have impeccable customer service skills and a confident and professional manner in customer-facing environments.
Key requirements:
- Previous experience of performing in a technical field service team
- Clear and concise written and spoken communication skills
- Ability to present information in a structured and balanced way
- Good working knowledge of Word, Excel
- Ability to work as part of a team
- Positive 'can-do' attitude
- Problem solver - ability to engineer solutions on the job
- Ability to work and manage in a high-pressure environment
- Work autonomously taking initiative to resolve customer issues
- Willing to travel and work unsocial hours when needed
- Some overnight stays required
This is an excellent opportunity to join a world-class organisation. You will be joining a national team of Field Service personnel who take great pride in their work and who aim to build upon long-term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses.
For those with the desire, there are opportunities to progress your career within the department and into the wider company. In return, the successful applicant will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including competitive salary, company healthcare package, contributory pension scheme, phone, and laptop, along with the opportunity to progress your career within a market-leading organisation.
Contact Detail:
Just Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - South
✨Tip Number 1
Familiarise yourself with the specific types of capital equipment that the company works with. Understanding the technical aspects and common issues related to these products will help you stand out during interviews.
✨Tip Number 2
Network with current or former Field Service Engineers in the industry. They can provide valuable insights into the role and may even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated problem-solving skills in high-pressure situations. This will showcase your ability to handle the demands of the role effectively.
✨Tip Number 4
Highlight your customer service experience during conversations. Since this role requires impeccable customer interaction, sharing examples of how you've successfully managed client relationships will be beneficial.
We think you need these skills to ace Field Service Engineer - South
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service or technical support roles, particularly within capital equipment environments. Emphasise your qualifications, such as level 3 in electrical installation or being a gold card electrician.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and problem-solving abilities. Mention specific examples of how you've successfully managed high-pressure situations or resolved customer issues in the past.
Highlight Technical Skills: In your application, clearly outline your technical skills, including your proficiency with Word and Excel. If you have experience with commissioning and maintenance, be sure to include that as well.
Show Enthusiasm for the Role: Express your enthusiasm for the Field Service Engineer position and the opportunity to work with new technologies. Mention your willingness to travel and work unsocial hours, as this is a key requirement for the role.
How to prepare for a job interview at Just Recruitment Group Ltd
✨Showcase Your Technical Skills
Make sure to highlight your technical background and experience in field service or technical support roles. Be prepared to discuss specific equipment you've worked with and any relevant qualifications, such as your level 3 certification or gold card electrician status.
✨Demonstrate Customer Service Excellence
Since impeccable customer service skills are crucial for this role, think of examples where you've successfully resolved customer issues or provided training. This will show that you can maintain a professional manner in customer-facing environments.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical problems or breakdowns. Prepare some real-life examples where you've engineered solutions on the job, showcasing your ability to think on your feet.
✨Exhibit a Positive Attitude
A 'can-do' attitude is essential for this position. During the interview, convey your enthusiasm for the role and willingness to travel or work unsocial hours when needed. This will demonstrate your commitment to the job and the company.
