Just Recruitment is delighted to be supporting a well-established and expanding business on the outskirts of Ipswich in their search for a Booking Coordinator Support.
Reporting to the Business Support Manager, you will be responsible for ensuring all booking information is accurately recorded and for verifying haulage details, collection information and load requirements ahead of arrival.
Duties include:
Liaising with customers, hauliers and site personnel regarding scheduled deliveries.
Maintaining accurate booking records and load tracking information.
Managing customer booking requests received by telephone, email and company management systems.
Processing customer enquiries promptly and professionally.
Ensuring customer requirements are communicated accurately to operational teams.
Assisting with transport planning activities to ensure the efficient allocation of vehicles and resources.
Liaising with drivers, transport providers and operational teams regarding scheduling requirements.
Maintaining operational spreadsheets, reports and booking records.
Supporting the continuous improvement of booking and administration processes.
Person Specification:
Previous administration, logistics or customer service experience.
Strong organisational and communication skills.
Experience managing multiple tasks and competing priorities.
Excellent attention to detail and accuracy.
Competent in Microsoft Office, particularly Excel.
Professional telephone manner and strong customer service skills.
Please note: Due to the location of the site, a full driving license and access to a vehicle are essential.
Booking Coordinator Support in Ipswich employer: Just Recruitment Group Ltd Careers
The Just Recruitment Group Ltd offers an exceptional work environment for a Production Planner in Braintree, Essex, where employees are part of a rapidly expanding, industry-leading company. With a strong focus on customer satisfaction and continuous improvement, the company fosters a collaborative culture that encourages professional growth and development. Employees benefit from comprehensive training, a supportive team atmosphere, and the opportunity to contribute to innovative manufacturing processes, making it a rewarding place to build a career.
Contact Details:
Just Recruitment Group Ltd Careers Recruitment Team
