At a Glance
- Tasks: Manage mortgage applications and ensure clients have a smooth experience.
- Company: Join Just Mortgages, a supportive and diverse team in Leicester.
- Benefits: Competitive salary, bonuses, training, and weekends off.
- Why this job: Make a real difference in clients' lives while developing your career.
- Qualifications: Strong communication skills and multitasking abilities; mortgage knowledge is a plus.
- Other info: Equal opportunity workplace that values diversity and personal growth.
The predicted salary is between 18000 - 30000 £ per year.
Overview
Join to apply for the Mortgage Administrator role at Just Mortgages.
Location: Leicester
Your Responsibilities
- Maintaining relationships through regular contact with your mortgage advisers, lenders and clients
- Ensure clients have a smooth and pleasant experience with the Just Mortgages process
- Administer mortgage and protection applications from the point of sign-up, whilst supplying outstanding documents to lenders and insurers
- Assisting the mortgage and protection advisors with supplying integral data to lenders and insurers
- Work proactively with all parties involved in the process to ensure that policy terms are produced as soon as possible
- Use specialist in-house systems to add relevant notes to cases, input data where necessary and change the status of mortgage and protection applications to ensure we achieve maximum efficiency for the client
- Provide clients with regular updates and feedback throughout the buying process and help with any non-advice based questions to ensure peace of mind and a smooth, high-quality service from Just Mortgages
What you’re good at
- Spinning a lot of plates, you’ve mastered multitasking and excel at managing numerous responsibilities and tasks
- Speaking with people on the phone, be it clients, colleagues, solicitors, lenders or potential clients. You should be able to handle some tricky conversations and be able to help push things forward when they grind to a halt
- A good generic understanding of mortgages is beneficial but not essential
- Excellent communication skills
- Identifying client needs and working to reach the best possible outcome for the benefit of our clients and the business
- Reaching targets and achieving great results
What’s in it for you?
- £23,809 basic salary (dependent on experience)
- Regular opportunity to earn bonuses
- Dedicated training and coaching to support your ongoing development
- Career growth opportunities in our mortgage business
- Weekends and bank holidays off
- Working with a successful team of brokers in the Midlands
The finer details
To be eligible to proceed in our recruitment process, you will need:
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate
- Proof of Address
- National Insurance
- Subject to passing probationary period
Equal Opportunities
At Just Mortgages, variety makes our Company DNA come to life. We love people, and what\’s more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Just Mortgages are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.
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Mortgage Administrator employer: Just Mortgages
Contact Detail:
Just Mortgages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry, attend local events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Mortgage Administrator role.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of communication, get comfortable chatting with different types of people. Role-play tricky conversations with friends or family to build your confidence.
✨Tip Number 3
Show off your multitasking magic! Prepare examples of how you've juggled multiple responsibilities in past roles. This will help you demonstrate your ability to handle the fast-paced environment at Just Mortgages.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Just Mortgages. Don’t miss out on this opportunity!
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight any relevant experience and skills that match the job description, like multitasking and communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the mortgage industry and how your background makes you a great fit for Just Mortgages. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and colleagues, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know how you handle tricky conversations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Just Mortgages!
How to prepare for a job interview at Just Mortgages
✨Know Your Mortgages
Even if a deep understanding of mortgages isn't essential, having a basic grasp of the terminology and processes can set you apart. Brush up on common mortgage types, terms, and the application process so you can engage confidently in discussions.
✨Master Multitasking Scenarios
Since the role involves juggling multiple tasks, prepare for situational questions that test your multitasking abilities. Think of examples from your past where you successfully managed several responsibilities at once, and be ready to share how you prioritised effectively.
✨Practice Your Communication Skills
As you'll be speaking with clients, lenders, and colleagues, practice articulating your thoughts clearly and professionally. Consider role-playing tricky conversations with a friend to build your confidence in handling challenging discussions.
✨Showcase Your Client-Centric Approach
The job is all about ensuring a smooth experience for clients. Prepare to discuss how you've identified client needs in previous roles and how you worked towards achieving the best outcomes. Highlight any specific instances where your efforts led to positive feedback or results.