Lead Management, CX and Digital Communications Data Analyst Apprentice

Lead Management, CX and Digital Communications Data Analyst Apprentice

Apprenticeship 8000 - 12000 £ / year (est.) No working from home possible
Just IT

At a Glance

  • Tasks: Support marketing analytics and manage data for performance reporting and digital communications.
  • Company: Join a leading automobile company with a focus on innovation and growth.
  • Benefits: Earn £21,000 per year while gaining Level 4 data qualifications.
  • Other info: Over 90% of apprentices secure full-time roles post-apprenticeship.
  • Why this job: Kick-start your career in tech with hands-on experience and real impact.
  • Qualifications: 5 GCSEs including Maths and English; passion for data is essential.

The predicted salary is between 8000 - 12000 £ per year.

The programme with a major automobile company is designed to develop, train and coach individuals in skills and competencies that will help them build a foundation for their future careers. This scheme will include both on and off-the-job training, combining theoretical and practical skills to prepare you for your future role.

Duties

  • Marcomms Performance Analytics: Support the Marketing Strategy and Planning Manager in the production of scheduled dashboards covering all the main business KPIs relating to marketing performance. Data will be securely collected from multiple trusted sources and collated in management reporting dashboards for review and further analysis by members of the management team. Data must be presented aligned to company procedures and industry recognised best practice, and will involve production of graphs and infographic layouts. Reporting results to be validated with cross-checking and relevant comparison to identify faults in data and to ensure data quality. Outcomes from reports to be presented through line management meetings, distributed within the company to relevant stakeholders, and presented at team meetings. Production of weekly management committee report summaries, collating data from weekly performance reports to reproduce in summary presentations.
  • Dealer Marketing Analysis: Working with the Dealer Retail Manager, analyse existing structured and unstructured data to produce granular reports focused on zone and dealer performance using basic statistical methods to analyse the data covering e.g., volume and conversion metrics, performance vs. target and trends over time, in order to support collaboration between the Dealer Marketing team, Field teams and Dealers.
  • Digital Support: Working with the vehicle product managers and the local and regional digital teams, become the single point of contact for updates to vehicle specification, pricing and performance data on the website. Manage daily e-commerce processes, including monitoring and solving stock errors, refunds and sales follow-up, and become the key point of contact for the field team and dealer queries. Monitor and report on website customer satisfaction metrics, highlighting trends and issues to the digital team. Using Adobe Analytics, become able to produce ad-hoc reporting to help explain behaviours observed in weekly website and campaign analysis reports.
  • Marcomms Support: Scheduled data reports: following security and compliance process for any data to be stored, managed and shared securely, produce all regularly scheduled extract requirements that supports marketing activities e.g. order data file extracts downloaded and formatted to share with CRM agency for support to Welcome and EAP programmes, First Party Data extracts for Social media lead gen targeting campaigns. General project and administrative support to the Marketing Comms team using data management skills to support project management within the team e.g. scheduling key meetings, meeting minutes, task lists and response follow-up actions, budget tracking support etc. Special project opportunities to support the delivery of the Business Plan by supporting ad hoc analysis requests in the area of media performance, website analytics and lead management.

About you

To be a Lead Management, CX and Digital Communications Data Analyst Apprentice, you must be passionate with all things data with 5 GCSEs (ideally A – C, 4-9) including Maths and English. This 18-month Apprenticeship has a salary of £21, per year. Your training will include gaining internationally recognised Level 4 data qualifications.

Skills and personal qualities required:

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience
  • Physical fitness

Next steps

After the apprenticeship, over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level apprenticeship programme. Just IT have already helped over people kick-start their tech and digital careers with an apprenticeship. Sound like you? Then send us an application, and we will let you know if you are suitable for this position, or one of the other apprenticeships we have available.

Lead Management, CX and Digital Communications Data Analyst Apprentice employer: Just IT

Join a leading automobile company that prioritises the growth and development of its employees through a comprehensive apprenticeship programme. With a strong focus on both theoretical and practical training, you will gain valuable skills in data analysis and digital communications while enjoying a supportive work culture that encourages collaboration and innovation. The opportunity for career progression is significant, with over 90% of apprentices transitioning to permanent roles, making this an excellent choice for those seeking a meaningful and rewarding career in the tech industry.

Just IT

Contact Details:

Just IT Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Management, CX and Digital Communications Data Analyst Apprentice

Get Involved in Data Science Communities

Dive into online forums like Kaggle or GitHub where data science enthusiasts hang out. Participating in competitions or contributing to open-source projects can really make you stand out and show off your skills!

Tap Into University Resources

Your uni career services are gold mines for apprenticeships! Attend any workshops or career fairs they host; you might just bump into employers looking to scout fresh talent for programmes like the one at Just IT.

Work on Real-World Data Projects

Create your own data science projects or collaborate with classmates on interesting datasets. This not only sharpens your skills but also gives you something to showcase during interviews, setting you apart from the competition.

Show Off Your Passion

Don’t just rely on formal applications! Write blog posts about your data science journey or share insights on social media. This can catch the eye of Just IT and show them you’re genuinely passionate about the field.

We think you need these skills to ace Lead Management, CX and Digital Communications Data Analyst Apprentice

Data Analysis
Communication Skills
Attention to Detail
Organisation Skills
Problem-Solving Skills
Presentation Skills
IT Skills

Some tips for your application 🫡

Show Off Your Relevant Skills:For a data science apprenticeship, make sure to highlight your skills in statistics, programming (especially Python or R), and data visualisation tools. Mention any relevant projects or coursework where you've applied these skills, even if it’s just in a school setting!

Tailor Your Motivation:In your cover letter, focus on why you want to dive into data science specifically. Share how this apprenticeship aligns with your career goals and learning aspirations. Remember, this is about showing us at Just IT that you're eager to learn and grow in the data field!

Portfolio Power!:Even if it's an apprenticeship, having a small portfolio of your data projects can set you apart. Include any analyses, visualisations, or data science-related tasks you’ve completed, whether on your own or as part of your studies. This shows that you've got hands-on experience, which is super appealing.

Keep It Relevant and Concise:Your CV should be focused and relevant – keep it to one page if possible! Tailor it for the data science role by including specific coursework, skills, and any experience with data handling. If you’ve done any data-related activities in clubs or competitions, throw those in too—every bit counts!

How to prepare for a job interview at Just IT

Brush Up on the Basics

Before your interview with Just IT, we need to nail down the fundamentals of statistics and machine learning. As an apprenticeship candidate, they’ll be keen on your understanding of key concepts—so make sure you can talk about linear regression, classification, and maybe even some hands-on work with tools like Python or R.

Showcase Your Projects

Bring any portfolios or projects you've worked on that highlight your data analysis skills. Even if they're for school or personal projects, being able to demonstrate how you approached a problem, analysed data, and derived insights will give you a leg up. Don't just talk about the data—show them what you've done with it!

Get Comfortable with Technical Questions

Expect some technical questions that test your problem-solving skills! You might be asked to explain how you would approach a specific dataset or solve a classic data challenge. Practise explaining your thought processes clearly, as this will showcase your analytical abilities as well as your ability to communicate complex ideas.

Emphasise Your Willingness to Learn

As an apprentice, your eagerness to learn is your biggest asset. Be prepared to discuss what you're looking to gain from the apprenticeship at Just IT. Whether it's mastering new programming tools or applying theoretical knowledge to real-life problems, let them know you're all about growing your skills and contributing to the team!