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- Tasks: Join a friendly team as a Digital Customer Advisor, helping colleagues with IT issues.
- Company: An IT support company looking for enthusiastic individuals to grow their careers.
- Benefits: Remote training provided, no prior IT experience needed, and a supportive work environment.
- Why this job: Kickstart your career in tech while gaining valuable skills and experience.
- Qualifications: Independent, team player with good communication skills; no IT experience required.
- Other info: Must be based in the North East of England and have reliable internet access.
The predicted salary is between 19200 - 28800 £ per year.
Digital Customer Adviser – £24,000 pa Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech? An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided. Please note the employer asks that you join a 5 week training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role. This is not a direct position with Just IT, this is a role for an employer Just IT is working with to source candidates. CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Meets the eligibility below ELIGIBILITY Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland) Employed, self-employed, career changers, returners to work or unemployed within the last 12 months. Have the right to live and work in the UK. Have access to a reliable internet connection with a PC/ Laptop. Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available. WANT TO KNOW MORE? Apply now to Just IT and we will review your application. If you are suitable, we will be in contact to discuss this opportunity. Please apply for this role if you are based in or surrounding areas of Newcastle.
Digital Customer Advisor employer: Just IT
Contact Detail:
Just IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Customer Advisor
✨Tip Number 1
Make sure to highlight your communication skills during the interview. As a Digital Customer Advisor, you'll need to effectively communicate with internal colleagues, so showcasing your ability to convey information clearly will be crucial.
✨Tip Number 2
Demonstrate your enthusiasm for learning new technologies. Since no prior IT experience is necessary, showing that you're eager to learn and adapt will make you a strong candidate for this role.
✨Tip Number 3
Prepare examples of how you've worked independently and as part of a team in previous roles. This will help illustrate your organizational skills and ability to collaborate, which are key for this position.
✨Tip Number 4
Familiarize yourself with common IT support scenarios. Even though training will be provided, having a basic understanding of IT issues can set you apart and show your proactive approach to the role.
We think you need these skills to ace Digital Customer Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills such as teamwork, organizational abilities, and communication skills. Even if you lack IT experience, emphasize your enthusiasm and willingness to learn.
Craft a Strong Cover Letter: In your cover letter, express your motivation for applying to the Digital Customer Advisor position. Mention your interest in customer service and how you can contribute to the team, even without prior IT experience.
Highlight Eligibility: Clearly state your eligibility in your application. Mention that you live in the North East area of England and confirm your right to work in the UK, as these are key requirements for the role.
Follow Application Instructions: Ensure you follow the application instructions carefully. Submit your application through the specified channels and double-check that all required documents are included before hitting send.
How to prepare for a job interview at Just IT
✨Show Enthusiasm
Make sure to express your excitement about the role and the opportunity to work in IT. Employers love candidates who are passionate and eager to learn.
✨Highlight Communication Skills
Since this role involves providing support to internal colleagues, emphasize your good written and oral communication skills. Share examples of how you've effectively communicated in previous roles.
✨Demonstrate Teamwork
Talk about your experiences working in teams. Provide specific examples of how you contributed to team success and how you can collaborate with others in this new role.
✨Prepare for Training Discussion
Be ready to discuss your willingness to participate in the 5-week training program. Show that you are self-motivated and eager to gain the necessary skills to excel in the position.
