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- Tasks: Provide IT support to colleagues and resolve incidents.
- Company: Join a friendly IT support company focused on customer service.
- Benefits: Receive remote training and gain essential IT skills.
- Why this job: Kickstart your career in tech with no prior experience needed!
- Qualifications: Must be self-motivated, organized, and have good communication skills.
- Other info: Training is remote; applicants must live in the North East of England.
The predicted salary is between 19200 - 28800 £ per year.
Digital Customer Adviser – £24,000 pa
Are you looking for a Customer Service position or wanting to kickstart your career in IT Tech?
An IT support company is eager for an enthusiastic individual to join their friendly team, the chosen individual will provide a single point of contact to internal colleagues reporting IT related incidents. No IT experience is necessary since training will be provided.
Please note the employer asks that you join a 5 week training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role. This is not a direct position with Just IT, this is a role for an employer Just IT is working with to source candidates.
CANDIDATE REQUIREMENTS
- Independent skills
- Team work skills
- Organisational skills
- Good written and oral communication skills
- Self-Motivated
- Meets the eligibility below
ELIGIBILITY
- Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)
- Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.
- Have the right to live and work in the UK.
- Have access to a reliable internet connection with a PC/ Laptop.
Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
WANT TO KNOW MORE?
Apply now to Just IT and we will review your application. If you are suitable, we will be in contact to discuss this opportunity.
Please apply for this role if you are based in or surrounding areas of Newcastle.
Digital Customer Advisor employer: Just IT
Contact Detail:
Just IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Customer Advisor
✨Tip Number 1
Make sure to highlight your independent and teamwork skills during the interview. Share specific examples of how you've successfully worked both independently and as part of a team in previous roles or projects.
✨Tip Number 2
Since this role involves communication, practice articulating your thoughts clearly. You might want to prepare for common customer service scenarios to demonstrate your problem-solving abilities.
✨Tip Number 3
Familiarize yourself with basic IT terminology and concepts. Even though no prior IT experience is required, showing that you have taken the initiative to learn can set you apart from other candidates.
✨Tip Number 4
Ensure you have a reliable internet connection and a quiet space for the remote training program. This will not only help you succeed in the training but also show your commitment to the role.
We think you need these skills to ace Digital Customer Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills such as teamwork, organizational abilities, and communication skills. Even if you lack IT experience, emphasize your enthusiasm and willingness to learn.
Craft a Strong Cover Letter: In your cover letter, express your motivation for applying to the Digital Customer Advisor position. Mention your interest in IT and how you can contribute to the team, even without prior experience.
Highlight Eligibility: Clearly state your eligibility in your application. Mention that you live in the North East area of England and confirm your right to work in the UK, as these are key requirements for the role.
Follow Application Instructions: Ensure you follow the application instructions carefully. Submit your application through the specified channels and double-check that all required documents are included.
How to prepare for a job interview at Just IT
✨Show Enthusiasm
Make sure to express your excitement about the role and the opportunity to work in IT. Employers love candidates who are passionate and eager to learn.
✨Highlight Communication Skills
Since good written and oral communication skills are essential, prepare examples of how you've effectively communicated in previous roles or situations.
✨Demonstrate Teamwork
Be ready to discuss your experiences working in teams. Share specific instances where you collaborated with others to achieve a common goal.
✨Prepare for Training Questions
Since the role includes a training program, be prepared to discuss your willingness to learn and adapt. Show that you're self-motivated and ready to take on new challenges.
