Account Manager – Recruitment

At The B2W Group, we are committed to transforming careers and businesses through high-quality training, apprenticeships, and professional development. As part of our group, Just IT and BePro work together to deliver a complete training solution, supporting individuals and organisations across the UK. With over 20 years of experience, Just IT is a multi-award-winning national provider, specialising in IT and Digital apprenticeships, recruitment, and training. Our mission is to drive long-term career development, bridge the digital skills gap, and create lasting social impact by putting people at the heart of everything we do.

Position Overview

Our Account Managers in our Recruitment Team drive client relationships, activity, and fee generation via permanent & contract (80%) and apprenticeship (20%) starts. Supported by our client development, marketing and apprenticeship resourcing functions, you will manage the start to end recruitment process, creating new business opportunities, managing existing client relationships, and generating high quality candidates (perm & contract). Some of your tasks will include intelligent marketing, face to face meetings and business development telephone calling.

Responsibilities by area of focus:

• To support the JIT’s mission, vision, values, and strategic objectives
• To implement JIT’s Equality and Diversity policies
• To take responsibility for one’s own professional development and participate in relevant internal and external activities
• To implement the JIT’s health and safety policies and practices
• To contribute to JIT’s commitment to continuous improvement as identified in JITs quality assurance systems
• To be committed to JITs safeguarding procedures and high priority to be given to the safeguarding of learners

Role Responsibilities:

• To achieve set activity & billing targets while also delivering on agreed objectives
• To generate success from sales calls
• To generate high quality candidates
• Managing client relationships to the highest standard
• To effectively cross-sell all aspects of Just IT
• To be a brand champion for Just IT
• To evaluate and manage performance levels in line with company expectations
• To ensure all processes and compliance procedures are followed
• New Business Tenders and Pitches (SAE+)
• Supporting Senior Management with agreed duties (SAM+)
• Maintaining all relevant management information on our CRM – quality data makes us successful

Candidate requirements:

• High levels of Pace, Passion & Persuasion
• Solutions orientated, commercially astute and always seeking to improve own ability
• Excellent Inter-personal, verbal, and written communication skills
• Ability to deal with lots of different types of clients in a professional manner
• Highly professional, well presented and provides an excellent first impression of Just IT
• Approachable, motivational and solutions orientated
• You must show continuous drive & determination and an attitude to succeed
• Help integrate new starters into the business (SAE+)
• Leads on initiatives and operates with minimum instruction (AM+)
• Ability to influence others for benefit of the business (AM+)
• You must be an advocate and supporter of positive change when needed (SAM+)
• Mentors and supports colleagues in achievement of their own personal goals (SAM+)

Just IT is an equal opportunities employer and is committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice. Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Just IT. Any feedback on our approach to hiring is always welcome.

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Just IT as is necessary to respond to the needs of the business. All roles at Just IT are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.