At a Glance
- Tasks: Provide technical support and ensure smooth IT operations in a school environment.
- Company: A vibrant educational institution in Clapham with a focus on technology.
- Benefits: Competitive salary up to Β£30k, supportive team, and opportunities for growth.
- Why this job: Make a difference in education by keeping IT systems running smoothly.
- Qualifications: Experience in 1st/2nd line support and skills in Active Directory and MS365.
- Other info: Join a dynamic team dedicated to enhancing the learning experience through technology.
The predicted salary is between 24000 - 36000 Β£ per year.
An educational institution in Clapham is looking for an IT Support Technician to provide technical support and ensure smooth operations of IT systems. The ideal candidate will have experience in 1st and 2nd line support, alongside hands-on skills with Active Directory and MS365.
Duties include:
- Supporting users
- Maintaining IT equipment
- Assisting in system migrations
A salary of up to Β£30k is offered, emphasizing a detail-oriented and customer-focused approach.
School IT Support Technician (1st/2nd Line) in Clapham employer: Just IT Recruitment
Contact Detail:
Just IT Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land School IT Support Technician (1st/2nd Line) in Clapham
β¨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT community. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Show off your skills! When you get the chance, demonstrate your hands-on experience with Active Directory and MS365 during interviews. Share specific examples of how you've tackled IT issues in the past.
β¨Tip Number 3
Be customer-focused! Remember, this role is all about supporting users. Highlight your ability to communicate technical information clearly and your commitment to providing excellent service.
β¨Tip Number 4
Apply through our website! We make it easy for you to find and apply for the School IT Support Technician role. Plus, it shows you're serious about joining our team!
We think you need these skills to ace School IT Support Technician (1st/2nd Line) in Clapham
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in 1st and 2nd line support. We want to see how your skills with Active Directory and MS365 can shine through, so donβt hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Explain why youβre passionate about IT support and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing a detail-oriented approach, so share specific scenarios where youβve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Just IT Recruitment
β¨Know Your Tech Inside Out
Make sure you brush up on your knowledge of 1st and 2nd line support, especially with tools like Active Directory and MS365. Be ready to discuss specific scenarios where you've successfully resolved technical issues, as this will show your hands-on skills.
β¨Show Off Your Customer Service Skills
Since the role emphasises a customer-focused approach, think of examples where you've gone above and beyond for users. Prepare to share how you handle difficult situations or complaints, demonstrating your ability to maintain a positive user experience.
β¨Research the Institution
Take some time to learn about the educational institution in Clapham. Understanding their IT environment and any recent changes or challenges they might be facing can help you tailor your answers and show genuine interest in the role.
β¨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions about the team, the IT systems in place, and future projects. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.