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For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support and maintain essential tech systems.
- Company: Join a supportive educational institution in vibrant Clapham.
- Benefits: Earn up to £30k with a focus on career growth and development.
- Why this job: Make a difference by ensuring smooth IT operations in an educational setting.
- Qualifications: Hands-on experience with Active Directory and Microsoft 365 is essential.
- Other info: Dynamic work environment with opportunities for skill enhancement.
The predicted salary is between 24000 - 36000 £ per year.
An educational institution in Clapham is seeking an IT Support Technician to provide technical support and ensure smooth operations of IT systems. The role involves handling 1st and 2nd line support, maintaining IT equipment, and assisting with system migrations. Ideal candidates will have hands-on experience with Active Directory and Microsoft 365. A salary of up to £30k is offered, focusing on a detail-oriented and customer-focused approach.
IT Support Technician (1st/2nd Line) – MS365 & AD in Clapham employer: Just IT Recruitment
Contact Detail:
Just IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician (1st/2nd Line) – MS365 & AD in Clapham
✨Tip Number 1
Get to know the company before your interview! Research their IT systems and any recent projects they've undertaken. This will help us tailor our answers and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common IT support scenarios! Think about how you'd handle a user struggling with MS365 or Active Directory issues. We want to demonstrate our problem-solving skills and technical knowledge during the interview.
✨Tip Number 3
Network with current employees if possible! Reach out on LinkedIn or attend industry events. They can provide insights into the company culture and what they value in an IT Support Technician, which can give us an edge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have additional resources and tips available there to help you land that job!
We think you need these skills to ace IT Support Technician (1st/2nd Line) – MS365 & AD in Clapham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Active Directory and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for detail-oriented candidates who can think on their feet, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Just IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory and Microsoft 365. Be ready to discuss your hands-on experience with these systems, as well as any troubleshooting you've done in the past. The more specific examples you can provide, the better!
✨Show Off Your Customer Service Skills
Since this role is all about being detail-oriented and customer-focused, think of times when you've gone above and beyond for a user. Prepare to share anecdotes that highlight your ability to handle support queries effectively and with a positive attitude.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about common IT issues you’ve encountered and how you resolved them. Practising these scenarios will help you articulate your thought process and problem-solving skills clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
