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For Companies At a Glance
- Tasks: Resolve IT incidents and contribute to exciting projects in a dynamic support team.
- Company: Fast-growing Managed Service Provider with a focus on technology solutions.
- Benefits: Competitive salary up to £31,110 and opportunities for professional growth.
- Why this job: Join a vibrant team and enhance your IT skills while making a difference.
- Qualifications: 6 months of IT support experience and strong customer service skills required.
- Other info: Great opportunity for career advancement in a tech-driven environment.
The predicted salary is between 18666 - 23354 £ per year.
A technology recruitment firm is searching for a 1st Line Support Technician in Kilburn, offering up to £31,110. Candidates should have at least 6 months of recent IT support experience and strong customer service skills.
Responsibilities include:
- Resolving IT incidents on the Customer Support Team
- Contributing to various projects
Technical proficiency in Microsoft Windows, Office 365, and networking basics are essential for success in this role.
1st Line IT Support Technician — Fast-Growing MSP employer: Just IT Recruitment
Contact Detail:
Just IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Technician — Fast-Growing MSP
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle specific incidents and be ready to share your problem-solving skills. We want to see that you can think on your feet!
✨Tip Number 3
Show off your customer service skills! During interviews, highlight times when you’ve gone above and beyond to help a customer. Remember, it’s not just about fixing tech issues; it’s about making users feel supported.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 1st Line IT Support Technician — Fast-Growing MSP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your recent IT support experience and customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the 1st Line Support Technician role and how your skills in Microsoft Windows and Office 365 make you a perfect fit for our team.
Show Off Your Technical Skills: Don’t forget to mention your technical proficiency! We’re looking for candidates who are comfortable with networking basics, so include any relevant certifications or experiences that demonstrate your tech-savviness.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with our fast-growing MSP!
How to prepare for a job interview at Just IT Recruitment
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Microsoft Windows, Office 365, and networking fundamentals. Be ready to discuss how you've used these tools in past roles, as this will show your technical proficiency and readiness for the job.
✨Show Off Your Customer Service Skills
Since strong customer service skills are a must, think of examples where you've gone above and beyond to help a customer. Prepare to share specific situations where you resolved issues effectively, as this will highlight your ability to handle IT incidents with care.
✨Research the Company
Take some time to learn about the MSP you're interviewing with. Understanding their values, culture, and the types of projects they work on will help you tailor your answers and demonstrate your genuine interest in joining their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions that show your enthusiasm for the role. Ask about the team dynamics, ongoing projects, or opportunities for growth within the company. This not only shows your interest but also helps you gauge if it's the right fit for you.
