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For Companies At a Glance
- Tasks: Provide first-line IT support and resolve technical issues for users.
- Company: Join a dynamic team focused on tech solutions and user support.
- Benefits: Gain hands-on experience while earning a qualification and developing your skills.
- Why this job: Kickstart your IT career with real-world experience and training.
- Qualifications: No prior experience needed, just a passion for technology and problem-solving.
- Other info: Flexible working hours and a supportive environment for growth.
The predicted salary is between 800 - 1400 £ per month.
The IT Apprentice provides day-to-day first-line IT support to users across the business. The role focuses on resolving technical issues quickly, preparing and maintaining user devices, supporting onboarding, and assisting IT projects.
Course Information
- Course: Information communications technician (level 3)
- Level: 3
- Route: Digital Apprenticeship
- Level: Advanced
Working Arrangements
- Working Week: Monday - Thursday, between 9.00am - 6.00pm; Friday - 9:00am - 4:00pm
- Expected Duration: 1 Year 6 Months
IT Support Technician Apprentice – Onboarding & Helpdesk employer: JUST I.T. TRAINING LIMITED
Contact Detail:
JUST I.T. TRAINING LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician Apprentice – Onboarding & Helpdesk
✨Tip Number 1
Get your tech skills sharp! Brush up on common IT issues and solutions, so you can impress during interviews. We all know that hands-on experience speaks volumes, so consider setting up a home lab to practice troubleshooting.
✨Tip Number 2
Network like a pro! Reach out to current IT professionals on LinkedIn or at local meetups. We can learn a lot from their experiences, and who knows, they might even point us towards job openings!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've solved problems or helped others with tech issues. We want to show our potential employers that we can handle the pressure and think on our feet.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and gives us a better chance of being noticed. Plus, we can keep track of our applications and get updates directly from the source.
We think you need these skills to ace IT Support Technician Apprentice – Onboarding & Helpdesk
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology and helping others. Share any relevant experiences or projects that highlight your interest in IT support.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the IT Support Technician Apprentice role. Highlight skills that match the job description, like problem-solving and communication, to catch our eye.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at JUST I.T. TRAINING LIMITED
✨Know Your Tech Basics
Brush up on your IT fundamentals before the interview. Be ready to discuss common technical issues and how you would resolve them. This shows that you’re not just a learner but someone who can think on their feet.
✨Show Your Problem-Solving Skills
Prepare examples of past experiences where you successfully solved a technical problem. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to handle real-world challenges.
✨Familiarise Yourself with Onboarding Processes
Since the role involves supporting onboarding, research typical onboarding procedures in IT. Be ready to discuss how you would assist new users in getting set up and what tools you might use to make the process smoother.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s IT projects and support systems. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you.
