IT Support Technician Apprentice

IT Support Technician Apprentice

Apprenticeship 800 - 1400 Β£ / month (est.) No home office possible
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At a Glance

  • Tasks: Provide first-line IT support and resolve technical issues for users.
  • Company: Join a dynamic team focused on technology and innovation.
  • Benefits: Gain hands-on experience while earning a qualification and developing your skills.
  • Why this job: Kickstart your career in IT with real-world experience and training.
  • Qualifications: No prior experience needed, just a passion for technology and problem-solving.
  • Other info: Flexible working hours and a supportive learning environment.

The predicted salary is between 800 - 1400 Β£ per month.

The IT Apprentice provides day-to-day first-line IT support to users across the business. The role focuses on resolving technical issues quickly, preparing and maintaining user devices, supporting onboarding, and assisting IT projects.

Course Information

  • Course: Information communications technician (level 3)
  • Level: 3
  • Route: Digital Apprenticeship
  • Level: Advanced

Working Arrangements

  • Working Week: Monday - Thursday, between 9.00am - 6.00pm; Friday - 9:00am - 4:00pm
  • Expected Duration: 1 Year 6 Months

IT Support Technician Apprentice employer: JUST I.T. TRAINING LIMITED

As an IT Support Technician Apprentice, you will join a dynamic and supportive team that values innovation and collaboration. Our company fosters a culture of continuous learning, offering ample opportunities for professional growth and development while providing a flexible working environment that promotes work-life balance. Located in a vibrant area, we pride ourselves on our commitment to employee well-being and the chance to make a meaningful impact within the organisation.
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Contact Detail:

JUST I.T. TRAINING LIMITED Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Support Technician Apprentice

✨Tip Number 1

Network like a pro! Reach out to people in the IT field, attend local meetups or online webinars. You never know who might have a lead on an apprenticeship or can give you insider tips.

✨Tip Number 2

Practice your troubleshooting skills! Set up a mock environment at home where you can solve common tech issues. This will not only boost your confidence but also impress potential employers during interviews.

✨Tip Number 3

Prepare for interviews by researching common IT support questions. We recommend doing mock interviews with friends or family to get comfortable talking about your skills and experiences.

✨Tip Number 4

Apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we love seeing passionate candidates who are eager to learn and grow in the IT world.

We think you need these skills to ace IT Support Technician Apprentice

First-line IT Support
Technical Issue Resolution
User Device Preparation and Maintenance
Onboarding Support
Assisting IT Projects
Communication Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫑

Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology and problem-solving. Share any relevant experiences or projects that highlight your interest in IT support.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the IT Support Technician Apprentice role. Use keywords from the job description to demonstrate that you understand what we're looking for.

Highlight Your Communication Skills: As an IT support technician, you'll be helping users with their tech issues. Make sure to emphasise your communication skills in your application, showing us how you can explain complex concepts in a simple way.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at JUST I.T. TRAINING LIMITED

✨Know Your Tech Basics

Brush up on your IT fundamentals before the interview. Be ready to discuss common technical issues and how you would resolve them. This shows that you’re not just a learner but someone who can think on their feet.

✨Show Your Problem-Solving Skills

Prepare examples of past experiences where you successfully solved a technical problem. Whether it was fixing a friend's computer or troubleshooting an issue at school, these stories will highlight your ability to handle real-world challenges.

✨Familiarise Yourself with the Company

Do a bit of research on the company’s IT setup and any recent projects they’ve undertaken. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.

✨Ask Smart Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the tools they use for support or how they handle onboarding new users. This demonstrates your enthusiasm for the role and your eagerness to learn.

IT Support Technician Apprentice
JUST I.T. TRAINING LIMITED
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