At a Glance
- Tasks: Answer customer inquiries and provide top-notch service while building strong relationships.
- Company: Join Just Group, a dynamic company in Reigate with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, hybrid work model, and great benefits.
- Other info: This is a 6-month fixed-term contract with excellent career progression opportunities.
- Why this job: Make a difference in customer experiences and grow your career in a supportive environment.
- Qualifications: Previous telephony customer service experience and a solid educational background.
The predicted salary is between 30000 - 40000 £ per year.
Just Group in Reigate is looking for a Customer Service Representative on a 6-month fixed-term contract. The position involves answering customer inquiries, providing excellent service, and maintaining strong professional relationships.
The successful candidate will have previous telephony customer service experience and a strong education background. This role offers a hybrid work model, with a competitive salary, numerous benefits, and opportunities for career progression.
Hybrid Customer Support Specialist (6 Month FTC) in Reigate employer: Just Group
Just Group in Reigate is an excellent employer that values its employees by offering a hybrid work model, competitive salary, and a comprehensive benefits package. The company fosters a supportive work culture that encourages professional growth and development, making it an ideal place for those seeking meaningful and rewarding employment in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Customer Support Specialist (6 Month FTC) in Reigate
✨Tip Number 1
Make sure to research Just Group and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you would handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to highlight your telephony experience! Be ready to share specific examples of how you've successfully managed customer inquiries over the phone, as this is key for the role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you.
We think you need these skills to ace Hybrid Customer Support Specialist (6 Month FTC) in Reigate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous telephony customer service experience. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Support Specialist role and how you can contribute to our team at Just Group.
Showcase Your Communication Skills:Since this role involves answering customer inquiries, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language to show us you can handle customer interactions with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Just Group
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to discuss how you've handled inquiries in the past. Think of specific examples where you provided excellent service or resolved a difficult situation.
✨Showcase Your Communication Skills
Since this role involves telephony, practice speaking clearly and confidently. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Familiarise Yourself with Hybrid Work
Understand what hybrid work entails and be prepared to discuss how you can manage your time effectively between home and the office. Share any previous experiences that highlight your adaptability in different work environments.
✨Prepare Questions for Them
Have a few thoughtful questions ready about the company culture, team dynamics, or career progression opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
